Season 1

When team members keep bringing every decision back to the owner, the problem may not be a lack of initiative. It may be a lack of clarity around authority, expectations, and outcomes. Mike Stromsoe explores how agency leaders can build teams that make sound decisions, take ownership, and operate wi...

When an insurance agency feels overloaded, the instinct is often to hire another person. Mike Stromsoe explains why the real issue may be how the work itself is designed. He breaks down the difference between machine work and human work, showing how highly skilled insurance professionals can lose va...

Working harder is not always what moves an insurance agency forward. Mike Stromsoe explores why agency owners can stay incredibly busy while making very little strategic progress, and why disciplined focus is one of the most important leadership skills for sustainable growth. He breaks down how too ...

In this conversation, Daniel Metcalf and Mike Stromsoe discuss the critical importance of clarity over speed for independent insurance agencies looking to scale. They share insights from their experiences, emphasizing that moving quickly without a clear plan can lead to wasted resources and a reacti...

Training and leadership are still the two biggest constraints holding independent insurance agencies back. In this episode, I sit down with Justin Goodman to talk about how agencies can finally solve both without burning out owners or losing great people to competitors. Justin shares the real story ...