Build Your Remarkable Practice for Chiropractors
138 - Day One Done Right: Creating Connection That Leads to Retention
What makes a great first chiropractic visit, and why does it matter so much for patient retention? Dr. Lona and Dr. Andrew explore how day one sets the foundation for trust, connection, and a long-term patient relationship.
137 - Keep the Main Thing the Main Thing: Putting the Adjustment Back at the Center
How do you grow a chiropractic practice without losing the thing that made you want to become a chiropractor in the first place? Dr. Lona and Dr. Andrew challenge practice owners to keep the adjustment at the center as the practice gets busier, adds services, or begins to scale.
136 - The Leaky Bucket: Finding Where Patient Retention Breaks Down with Dr. Chris Grier
Which numbers actually tell you whether your practice is retaining patients well? Dr. Lona and Dr. Chris Grier break down the retention metrics that reveal where patients are staying engaged, progressing into the next phase of care, or quietly falling through the cracks.
135 - The Art of Showing Up: Building a Practice Through Service and Perseverance
How do you build opportunities in your practice before you know whether showing up will actually pay off? Dr. Lona and Dr. Andrew explore why some of the most valuable practice growth happens when you keep showing up in service before the outcome is obvious.
134 - Building a Stronger Practice Team: The Right Person in the Right Role
How do you know when a team member is no longer the right fit for your practice? It starts with getting clear on whether the problem is the person, the role, the communication, or the expectations around the work.