Every Wednesday morning at the University of Michigan, someone put out donuts to lure the programmers away from their desks and into a conversation. Greg Peters was one of those programmers.
When he launched his own web development business, Greg quickly learned that waiting by the phone doesn't bring in clients. He'd sit in the corner at chamber breakfasts, secretly hoping no one would join him. Today he's The Reluctant Networker, an association speaker, podcast host, and author of Hello and a Handshake.
I felt like I'd found a kindred spirit in Greg. We talked about the full-price lesson from his mom, the Networking Guru, why curiosity beats the elevator pitch every time, and his simple way of turning a keynote audience into real relationships. We also discovered we're both living by the same daily outreach habit.
Key takeaways:
- Networking is a skill, not a personality trait. Greg found comfort in learning there's a process behind every good conversation.
- Be the host. When you make it your job to help others feel comfortable, the focus shifts off you and your confidence grows.
- Skip the elevator pitch and ask "what's changed?" Anyone who has done their work for more than three years has an answer, and that's where you meet the real person.
- The business cards you collect matter more than the ones you hand out. Greg shares a simple rule for how quickly to follow up.
- Consistency wins. Three proactive outreaches a day now fill Greg's calendar with two to three conversations daily.
Connect with Greg: thereluctantnetworker.com | linkedin.com/in/thereluctantnetworker
In appreciation for being here, I have some gifts for you:
A LinkedIn Checklist for setting up your fully optimized Profile:
An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won’t regret it.
AND … Don’t forget to connect with me on LinkedIn and be eligible for my complimentary LinkedIn profile audit – I do one each month for a lucky listener!
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Have you ever stood at the door of a
Janice Porter:networking event, name tag in hand, and thought about turning
Janice Porter:around and going home? My guest today understands that feeling
Janice Porter:better than most. Greg Peters started his career as a computer
Janice Porter:programmer, spending his days with code rather than people.
Janice Porter:Today, he's known as the Reluctant Networker and
Janice Porter:Association Speaker, podcast host, and author of "Hello and a
Handshake:The Reluctant Networker's Guide to Survival
Handshake:and Success at Your Next Business Gathering." Welcome to
Handshake:the show, Greg.
Greg Peters:Thank you so much, Janice.
Janice Porter:It's a pleasure to have you here. It's been a
Janice Porter:while, coming in, and I know we were introduced by my. I call
Janice Porter:him my good friend, Coach Jim Johnson, because he's amazing
Janice Porter:and was so friendly right from the minute I met him. So, and
Janice Porter:he's such a supporter of all of us. I think probably you find
Janice Porter:that too, right?
Greg Peters:He is an ultimate networker. He and I actually
Greg Peters:were at a National Speakers Association annual conference,
Greg Peters:and we happened to be on the same bus going back to the
Greg Peters:airport. That we struck up a conversation. You know, we
Greg Peters:talked for probably a good 20 minutes while we were en route,
Greg Peters:and after that, you know, we reached out to each other, and
Greg Peters:we now we talk once a month just to keep up with each other.
Janice Porter:Yeah, that's really special. It really is. So
Janice Porter:I think I got right into my intro with you and didn't even
Janice Porter:welcome my my listeners and viewers to the show this time.
Janice Porter:So welcome to this week's episode of Relationships Rule,
Janice Porter:and I think this is special for me because I felt when I started
Janice Porter:talking to Greg that we were like kindred spirits because
Janice Porter:he's a huge networker and net um and. I used to teach networking
Janice Porter:back in the day, and I've always been one that was that it came
Janice Porter:easy to me. But as we spoke offline, and maybe we'll get
Janice Porter:into that in a little bit, it's kind of changed post COVID a
Janice Porter:little bit. So you have said that no matter how bad a
Janice Porter:networker someone thinks they are, that you were much worse. I
Janice Porter:find that so hard to believe now. But take me back to those
Janice Porter:early days as a programmer. What would networking look like then
Janice Porter:for you?
Greg Peters:Oh my goodness! Yes. Well, just to give you a
Greg Peters:picture of what we were dealing with here at my last position at
Greg Peters:University of Michigan as a programmer, every Wednesday
Greg Peters:morning they would put donuts in the common area to lure the
Greg Peters:programmers out to talk to each other. So that's where I'm
Greg Peters:coming from, and I it was around that time that I decided to
Greg Peters:start my own business doing web development, and oh, so that
Greg Peters:felt
Janice Porter:safe. It wasn't really a networking kind of
Janice Porter:thing yet. No,
Greg Peters:no, but but what I discovered, and what they don't
Greg Peters:always tell you, is when you start your business, you have to
Greg Peters:go find the work.
Janice Porter:I know, I know,
Greg Peters:and and apparently, aggressively waiting by the
Greg Peters:phone doesn't do anything for you. That's
Janice Porter:right. I learned that the hard way too,
Greg Peters:and so I decided I could either do cold calling,
Greg Peters:which seemed like just begging for rejection, or I could try
Greg Peters:this networking thing. So I thought, well, I'll give that a
Greg Peters:shot. And my mom at the time, to be clear, she she taught a
Greg Peters:class.
Janice Porter:Yes, I'm going to get into that. So yeah, that was
Janice Porter:my next question. So
Greg Peters:I before I had that class though I went off to these
Greg Peters:I'd go to a chamber breakfast and I would get my food and I
Greg Peters:would go sit in the corner I'd be kind of annoyed if someone
Greg Peters:sat with me and I didn't know what to say to anybody I felt
Greg Peters:awkward I felt uncomfortable I would just wait for the speaker
Greg Peters:to be done and I was out of there just like that. That was,
Greg Peters:and shockingly, I didn't get a whole lot of good results out of
Greg Peters:that.
Janice Porter:Did after being like a an employee, was it was
Janice Porter:it what was it that made you want to go out on your own?
Janice Porter:First of all, that sort of feels interesting to me.
Greg Peters:I had this dream of being an entrepreneur. Oh, you
Janice Porter:did. Okay. Can
Greg Peters:you see the? Can you see the cape floating behind
Greg Peters:me in that hair? Yes.
Janice Porter:Okay.
Greg Peters:Yeah. So that was that comes
Janice Porter:that came naturally, really.
Greg Peters:That came from my mom. Yes, from your mom. She had
Greg Peters:started her own business and encouraged me to start mine. Oh,
Greg Peters:so
Janice Porter:she did.
Greg Peters:Bought my first computer for me to use as a
Greg Peters:business computer. So it was yes, very much her impetus
Greg Peters:pushing me forward. So yeah, I decided that I wanted to be an
Greg Peters:entrepreneur, and I thought that was great. I didn't know what
Greg Peters:that meant.
Janice Porter:Yeah, of course not. Yeah, you
Greg Peters:know, starting your own business. Most most of us
Greg Peters:who know how to do something don't know how to turn that
Greg Peters:something into a business because that's an entirely
Greg Peters:different set of skills.
Janice Porter:I know. I totally get that. So I went from
Janice Porter:teaching to corporate training, and even in corporate training,
Janice Porter:I didn't find my clients. They found them for. Us and sent us
Janice Porter:out. So when I went out on my own, I was like, "Oh, yeah,
Janice Porter:where the clients going to come from?" So I totally, totally get
Janice Porter:it. But your mom was known as the networking guru. So with
Janice Porter:that kind of expertise right at home, she must have recognized
Janice Porter:something in you that you didn't know you had. Because why didn't
Janice Porter:it rub off sooner?
Greg Peters:Maybe you know maybe she did. I never really
Greg Peters:asked her why she decided that, but you know I I was not
Greg Peters:comfortable and it was I think she later realized how
Greg Peters:uncomfortable I was trying to do this networking thing. And yes,
Greg Peters:I did take her course.
Janice Porter:Yes,
Greg Peters:and no, I did not get any sort of family discount.
Greg Peters:I had to pay full price. My mom believed that if you were going
Greg Peters:to value something, you had to pay for it. So, so I took her
Greg Peters:class, and I ended up being a graduate assistant for her class
Greg Peters:for another set of them. So I got to pick up a lot of that
Greg Peters:information. And the nice thing was, in taking the class, it
Greg Peters:helped me to understand how much of networking is very systems
Greg Peters:and process oriented. Oh, you could you could you could
Janice Porter:get into that, yeah. And that
Greg Peters:that that spoke to my heart as a programmer. Yeah,
Greg Peters:you know there are a whole there's a there's a process
Greg Peters:there's a skill that you can learn about how to have
Greg Peters:conversations with people how to ask questions so that the
Greg Peters:conversation proceeds smoothly you won't have those awkward so
Greg Peters:it was kind of exciting to to have discovered that aspect of
Greg Peters:it is oh my gosh it's not just having the gift of gab. Right,
Janice Porter:right.
Greg Peters:There are there is a way to do this, and you can
Greg Peters:learn
Janice Porter:it. So yeah, networking is a skill
Janice Porter:definitely, and and you can learn it. But there was
Janice Porter:something I just put in in your book that I just wanted to
Janice Porter:mention. This is perfect place to do it because it's about
Janice Porter:developing curiosity, which I think is the key to any kind of
Janice Porter:networking and any kind of getting to know a new client,
Janice Porter:getting them to trust you. All of that. It's all about
Janice Porter:curiosity, and what you said in here, which I love, and you have
Janice Porter:a great sense of humor in your book. I'm just skipping to the
Janice Porter:part I want to say, but just I'm not talking about being curious
Janice Porter:whether the other person can buy from you or connect you with
Janice Porter:someone who can buy from you. Rather, what you need is a
Janice Porter:genuine interest and fascination with other people and how you
Janice Porter:can help them. This may not be easy for some people, right? If
Janice Porter:you are, as you said, a more analytic or data-oriented or
Janice Porter:data-oriented nature, or have a personality preference that
Janice Porter:focuses on the bottom line, I thought this was really
Janice Porter:interesting. You might see another person's personality
Janice Porter:quirks and personal history to be irrelevant in achieving your
Janice Porter:ultimate goals. However, and then comes you come down to
Janice Porter:curiosity may not have been so healthy for the proverbial cat,
Janice Porter:but without it, your networking value is the same. Oh, you
Janice Porter:talked about real estate, location, location, location,
Janice Porter:and in with curiosity, it's what I love be interested, be
Janice Porter:fascinated, be curious, and that's it in a nutshell for me.
Janice Porter:Like,
Greg Peters:oh yeah, want to speak to that
Janice Porter:because you probably talk about it in your
Janice Porter:in your keynotes.
Greg Peters:You know, when you go to a networking event, a lot
Greg Peters:of people have asked, you know, what should I talk about?
Janice Porter:Yes,
Greg Peters:and you know, and I hear the worst advice. You know,
Greg Peters:tell them this. Tell
Janice Porter:them about that. Tell them about this. Yeah.
Greg Peters:The the two the two worst pieces of advice are one,
Greg Peters:read the newspaper and be ready to talk about the news. Oh
Janice Porter:yeah, God.
Greg Peters:Don't don't do that. No one no one wants to
Greg Peters:talk about the news right now. Yes,
Janice Porter:exactly.
Greg Peters:And then the other one is to have your elevator
Greg Peters:pitch ready.
Janice Porter:Yeah,
Greg Peters:and I I really I push back against that one all
Greg Peters:the time because an elevator pitch by the very title it's a
Greg Peters:commercial.
Janice Porter:Correct. We
Greg Peters:do not connect with commercials. You know, if and
Greg Peters:you've probably experienced this as well. You're talking with
Greg Peters:someone. Yes. So tell me a little bit about what you do.
Greg Peters:And they suddenly they they become a completely different. I
Greg Peters:know. I know. They drop into this. Well, we are the you know
Greg Peters:the whole corporate spiel, and it's it's very off putting. No
Greg Peters:one no one enjoys it. No one likes giving the elevator pitch,
Greg Peters:and no one likes being on the receiving end. Right. So don't
Greg Peters:do that.
Janice Porter:Yeah.
Greg Peters:Instead, be curious, like we were just
Greg Peters:talking about. Ask good questions.
Janice Porter:Yeah.
Greg Peters:And and they don't even have to be all that
Greg Peters:profound. Right. They can be just as simple as, "Can you tell
Greg Peters:me a little bit more about what you do?"
Janice Porter:Right.
Greg Peters:I love. Asking people how long they've been
Greg Peters:doing something, and if it's anything longer than three
Greg Peters:years, ask them what's changed, because I guarantee if someone's
Greg Peters:been working anywhere for longer than three years, something has
Greg Peters:changed, and they probably feel fairly strongly about it. And
Greg Peters:and
Janice Porter:you mean that keeps them there, or that may
Janice Porter:not be keeping them there. They might be looking for something
Janice Porter:else.
Greg Peters:Well, no, just that you know, I you know, you ask
Greg Peters:someone in the real estate industry if they've been longer
Greg Peters:there longer than three years. What's changed?
Janice Porter:Yeah,
Greg Peters:there have been things that have changed because
Greg Peters:when people get passionate about what they're talking about,
Greg Peters:that's when you meet the real person.
Janice Porter:It's true.
Greg Peters:It's not them giving the corporate speak. It's
Greg Peters:them being themselves and feeling the emotion. You can do
Greg Peters:this with with their job, but you can also do it with their
Greg Peters:personal. I had a great conversation with a guy about
Greg Peters:flying kites because that was something he was interested in.
Greg Peters:45 minutes. I was fascinated.
Janice Porter:There you go. Yeah, yeah. So, oh, let's take
Janice Porter:that. Let's take that example. So you stood and talked to him,
Janice Porter:or sat and talked to him about that for 45 minutes. How long
Janice Porter:was? I did. Yeah. Was it? Did you ever think, oh God, I'm not
Janice Porter:going to meet anyone else, or were you glad you were doing
Janice Porter:that, or did it matter?
Greg Peters:You know, I do. I do recommend that people set
Greg Peters:goals when they go into a networking event. You know, I
Greg Peters:want to meet X number of new people. Yeah, going to
Greg Peters:networking events is your opportunity to meet new people.
Greg Peters:We as adults don't often get that opportunity anymore.
Janice Porter:Right.
Greg Peters:So unless we're at a
Janice Porter:basketball game for our kid, or you know,
Greg Peters:yeah. Well, well, and I say even those are
Greg Peters:networking opportunities. Yes, they are. Kids' birthday party
Greg Peters:or a basketball game; those are networking opportunities. Now,
Greg Peters:the ones you choose for yourself are, you know, you're you're
Greg Peters:being more focused. But, but yeah, I probably at the time had
Greg Peters:achieved my goal. I probably wanted to meet two or three new
Greg Peters:people, and so it was okay for me to have a longer
Greg Peters:conversation. And it was, I think, it was just a you know
Greg Peters:mixer style event. There was never going to be a a central
Greg Peters:event that was going on. So it was okay if I spent extra time
Greg Peters:with him. And like I said,
Janice Porter:it
Greg Peters:was so fascinating. He was so excited and so
Greg Peters:passionate about what he was talking about, that it it kind
Greg Peters:of drew me in, and almost made me want to go out and buy a
Greg Peters:kite. You know.
Janice Porter:Okay, so in that particular instance, did it just
Janice Porter:did you just write it off as that was an interesting thing,
Janice Porter:or did it ever turn into anything?
Greg Peters:You know, I'm not sure if it came into though.
Greg Peters:Actually, it was it was probably someone at the chamber, the Ann
Greg Peters:Arbor Chamber, and I probably followed up with them, and we
Greg Peters:probably had a continuing. But that was probably 20 years ago
Greg Peters:too. Okay, fair enough.
Janice Porter:Okay,
Greg Peters:yeah, it may have been a while.
Janice Porter:Okay, so when you earned your certified networker
Janice Porter:designation from your mom, what from there? Because I it's so
Janice Porter:funny that you did that because I used to teach a telephone
Janice Porter:courtesy soft skills course, and my daughter was looking for a
Janice Porter:job in her early 20s, and it was you know customer service. I
Janice Porter:said, well, you can come to my class if you want. So she did.
Janice Porter:She came to my class with other people there, and she got her
Janice Porter:certificate, and she put that on her resume. And someone actually
Janice Porter:asked her about it. This is way back too, but but it's sort of
Janice Porter:special when that when as the mom, I I thought that was good,
Janice Porter:and she still uses.
Greg Peters:Did you charge her full price?
Janice Porter:Unfortunately, I didn't. So I I take that lesson
Janice Porter:from you. But but she still remembers and does things today
Janice Porter:that she learned there. So what about you? What what stuck with
Janice Porter:you most from
Greg Peters:there were there was a lot of great information
Greg Peters:from that one. Probably the one that really stood out to me and
Greg Peters:that I still advise to this day is to be the host. You know,
Greg Peters:when we're walking into a networking event, you were
Greg Peters:surrounded by strangers, and it can be little. It takes us back
Greg Peters:to a time when strange, you know, stranger danger.
Janice Porter:Yeah,
Greg Peters:and that's a that's a mental framework that can get
Greg Peters:in our way. So what we need to do is replace that with a
Greg Peters:different mental framework. And I talk about this in my my
Greg Peters:keynotes that that what we need to do is get into the host guest
Greg Peters:framework, so you don't have to be officially the host,
Janice Porter:right?
Greg Peters:But you can act like it. You can make it your
Greg Peters:responsibility to make those around you comfortable. And if
Greg Peters:you start doing that, it's funny. You your confidence is
Greg Peters:just naturally going to go up because you now have a job to do
Greg Peters:that's not involved with thinking about yourself.
Janice Porter:Right.
Greg Peters:It's all about how can I and you know walk in. One
Greg Peters:of the things I'll tell people go in, find out where the
Greg Peters:restrooms are, find out where you can hang your coat, you
Greg Peters:know, and and and where the buffet is, and and. Maybe a
Greg Peters:quick check on on how long this thing is going to last, or what
Greg Peters:other things are going on during it, so that you can act like the
Greg Peters:host. You can be honestly, if you know where the restrooms
Greg Peters:are, you can be someone's hero.
Janice Porter:That's the first thing I do ever anywhere I go.
Janice Porter:Are you kidding? I'm a woman. So, but that makes me think of.
Janice Porter:Oh wait, it's just gone. Being the host for me, being the host
Janice Porter:always also sort of thought I thought about as I'm talking to
Janice Porter:that person, who would they want? Who would it be good for
Janice Porter:me to introduce them to? But the other thing that just that came
Janice Porter:to mind then too was back in the day of the chamber meetings, I
Janice Porter:eat before you go, because then you don't have to deal with the
Janice Porter:thing and the teeth and all of that. So eat before you go, and
Janice Porter:for women anyway. Well, men it's easier, but women wear something
Janice Porter:that has pockets, and you know because those were the days of
Janice Porter:business cards, and yet to, you know, these are the ones I
Janice Porter:collected in this pocket. These are the ones if I chose to give
Janice Porter:them out in this pocket. I don't do any of that anymore. But that
Janice Porter:was sort of the thing back in the day. But I actually saw
Janice Porter:somebody the other day. I forget where I was, and they went. They
Janice Porter:were searching for a business card to give this person. I just
Janice Porter:say, "Are you on LinkedIn?" And I use my phone QR code and you
Janice Porter:know thing on LinkedIn and deal with it that way, and it's so
Janice Porter:much easier. Anyway, that's another story. But walk us
Janice Porter:through what you do before you even arrive at an event. What's
Janice Porter:in your networking toolkit, and what's the one easy positioning
Janice Porter:technique that sets you up to start conversations.
Greg Peters:Well, for me, I do actually still bring business
Greg Peters:cards. I I tuck those into my breast pocket,
Janice Porter:and that's fine. I won't. I'll forgive you for
Janice Porter:that. It's okay. Okay.
Greg Peters:All right. I have a notebook and pen.
Janice Porter:Oh, okay. In
Greg Peters:case I want to jot down notes about the people I
Greg Peters:meet, or you know, about sometimes they have speakers, so
Greg Peters:it's good to have that.
Janice Porter:Yes,
Greg Peters:I bring my name tag.
Janice Porter:Yes, I
Greg Peters:have
Janice Porter:a custom one. Yeah,
Unknown:it's actually it lights up.
Janice Porter:Oh, so it's a conversation starter.
Greg Peters:It you know for those of us who are not
Greg Peters:comfortable walking up and having a conversation with
Greg Peters:people, having that little light and name tag on, love
Janice Porter:it.
Greg Peters:People, I was at a networking event a couple years
Greg Peters:ago now, and I was, I was tired, and it was a loud location. You
Greg Peters:know, when you've got hearing aids, a loud location can can
Greg Peters:you get swamped by the sound. Yes, and so I I knew, and this
Greg Peters:is something I also recommend is pay attention to your own
Greg Peters:energies. If you need to, it's okay to step away. And so I
Greg Peters:found a corner table. I just sat. I thought I'm going to sit
Greg Peters:for you here for five minutes and just recollect. People
Greg Peters:started walking over to me because they wanted to know more
Greg Peters:about my name tag.
Janice Porter:Yeah. So yeah,
Greg Peters:I I now always have my name tag with me. It makes
Greg Peters:conversation so much easier. If it's going to be something in
Greg Peters:the early morning, especially, I'll lay out my clothes the
Greg Peters:night before.
Janice Porter:Oh, I won't go if it's early morning. Oh well,
Greg Peters:okay. There's that choice too.
Janice Porter:I used to though, but not anymore. But the
Greg Peters:whole idea is is to be as prepared as possible. My
Greg Peters:goal is always to be there also at least five minutes before the
Greg Peters:door opens, so that I want to be the first one in the room, and I
Greg Peters:know isn't that awkward? No, because because guess who else
Greg Peters:is in the room?
Janice Porter:The speaker, the yeah, the organizer, the
Janice Porter:register registrant, whatever.
Greg Peters:You can you can make big points with the
Greg Peters:organizer by saying, "Hey, I'm here early. Is there anything I
Greg Peters:do to help you out?
Janice Porter:Yeah,
Greg Peters:most of the time they're going to say no.
Janice Porter:Yeah,
Greg Peters:and that's okay. But guess who is one of the best
Greg Peters:connected people there?
Janice Porter:Yes, the organizer. The
Greg Peters:organizer. Why would you not try to be a part
Greg Peters:of their world?
Janice Porter:Yes, definitely. And and do you ever? I guess it
Janice Porter:depends on the type of event it is that you can see ahead of
Janice Porter:time who the people going might be, but I'd like to do that if I
Janice Porter:can.
Greg Peters:If you can, it's great to do. But the more
Greg Peters:important thing is to make sure you're at the type of event that
Greg Peters:you should be at.
Janice Porter:Very good point. Yes. So,
Greg Peters:so you know, chamber. I know that the Ann
Greg Peters:Arbor Chamber has about nine different events during the
Greg Peters:month, and each one has its own personality.
Janice Porter:Yeah.
Greg Peters:If the lunchtime one has a different group of
Greg Peters:people, then come to the more breakfast one. Yeah,
Janice Porter:because they're like me and they won't go early.
Janice Porter:Yeah.
Greg Peters:Or they won't go early. But but so you want to
Greg Peters:make sure that the room you're in contains the people you want
Greg Peters:to meet.
Janice Porter:That is so important, and people actually
Janice Porter:don't realize that because I'll be talking to people and say,
Janice Porter:"How much network are you doing? Networking are you doing? Where
Janice Porter:are you networking? Is it working for you?" You know,
Janice Porter:because they they go from one to the next to the next, and none
Janice Porter:of it yields anything. So, is it the event or is it how they're
Janice Porter:networking? It's probably a combination, but. But I just
Janice Porter:find that fascinating too. That people waste so much time being
Janice Porter:where they don't need to be. Yeah,
Greg Peters:I mean, I love the local chamber. I think it's one
Greg Peters:of the best places you can network if it's the right place.
Greg Peters:If you are looking for international import export
Greg Peters:companies, that may not be the right place. Yeah, you know, you
Greg Peters:need to make sure you. If you're making an apple pie, don't go
Greg Peters:picking peaches. You know, just that's not going to work. It has
Greg Peters:to
Janice Porter:be a strong chamber and an active chamber,
Janice Porter:and that's that's key as well. So, I did have breakfast this
Janice Porter:morning. Why am I doing this? There was. I wanted to say
Janice Porter:something about. Oh well, I can't remember, but I'll come to
Janice Porter:it. So, you say in your book that you have a secret for
Janice Porter:making connections while you're speaking on stage because that's
Janice Porter:what you do mostly today, right? You do keynotes and trainings
Janice Porter:and things like that. Is that correct?
Greg Peters:That is correct. It's it's my between training
Greg Peters:and and speaking at at association events. That that's
Greg Peters:sort of my my bread and butter.
Janice Porter:Okay, cool. So what do you do, and how can
Janice Porter:anyone who presents or hosts a podcast or leads a workshop use
Janice Porter:it too? Because you, it's it's it's obviously for connecting
Janice Porter:with the audience. Yeah. So I've I've seen a lot of speakers.
Janice Porter:They you know they get to the end of their talk and they say,
Janice Porter:and there's my information up there on the screen. Feel free
Janice Porter:to reach out to me. And you know what kind of results you get?
Janice Porter:Nothing. Yeah.
Greg Peters:Not you know. No one's no one is going to follow
Greg Peters:up because
Janice Porter:they haven't engaged. You haven't engaged
Janice Porter:with them during this. No,
Greg Peters:it can you can be perfectly engaging. It's just
Greg Peters:that 30 seconds after they walk out of there, they're done.
Greg Peters:They're they're they're thinking of something else. So that's
Greg Peters:okay. I'm
Janice Porter:interjecting here because that's why business
Janice Porter:cards to me are waste of time in most cases. Because if you go to
Janice Porter:a trade show and you get you get all that expensive collateral
Janice Porter:from people, and what do you do when you get home? It goes in a
Janice Porter:pile, and then you eventually throw it away, unless it was
Janice Porter:some particular person that you definitely wanted to follow up
Janice Porter:with because I used to walk trade shows all the time.
Greg Peters:So yes, let's talk about the business cards as long
Greg Peters:as we're here.
Janice Porter:Okay. Okay. Go ahead.
Greg Peters:Yes, business cards do not have a the ones you hand
Greg Peters:out don't have a lot of value. In general, in my completely
Greg Peters:unscientific study, I've gotten about a 2% response rate on on
Greg Peters:the business cards I hand out. It's just not likely to happen.
Janice Porter:Yeah,
Greg Peters:but the business cards you take in are where
Greg Peters:value lies.
Janice Porter:Yes, because
Greg Peters:that is where you have control over the situation.
Greg Peters:That's you reaching out to them.
Janice Porter:Bingo.
Greg Peters:So your business card is not going to get them to
Greg Peters:call you. Your business card will get them to give you their
Greg Peters:business card,
Janice Porter:right?
Greg Peters:So that you can follow up with them. In general,
Greg Peters:with your networking, you have to take control.
Janice Porter:You do totally. I agree. It it
Greg Peters:can't be. You can't be handing out your card and
Greg Peters:waiting.
Janice Porter:Well, you talked at the beginning about it being
Janice Porter:a system as well. So this builds into the system. You collected
Janice Porter:five really good ones or 10 really good ones at the event.
Janice Porter:Now what do you do, and when?
Greg Peters:Well, I would I would sit down and I would
Greg Peters:immediately put them in my my my contact. They call them customer
Greg Peters:relationship management systems, but you
Janice Porter:don't know who they're going to be. So whether
Janice Porter:I
Greg Peters:don't know, but I put their information in there,
Greg Peters:and then I put I put I have a tickler list that I then put
Greg Peters:their names on that list to contact them.
Janice Porter:Got it.
Greg Peters:My rule is for every two minutes I talk to
Greg Peters:them, I have a day, but never longer than a week.
Janice Porter:Oh, okay. Oh, I would shorten that myself. But
Janice Porter:okay, that's fair.
Greg Peters:You know, if I sat and had to talk with someone for
Greg Peters:half an hour,
Janice Porter:yeah, you call them right, or you contact. I've
Greg Peters:got I've got a little bit of time because
Greg Peters:they're going to remember me. Yes. But if I only talk with
Greg Peters:them for two minutes, yeah, I probably got until the end of
Greg Peters:the day. Yeah.
Janice Porter:Yeah. Okay. Fair enough. That's good then. I like
Janice Porter:that.
Greg Peters:So so yeah, I would I would bring it home. I put it
Greg Peters:on on my list of people to contact, and then I would send
Greg Peters:out a quick email message to them saying, "Hey, it was great
Greg Peters:talking with you, and if possible, what we talked about."
Greg Peters:Yes, because otherwise I'm not you know I'm not particularly
Greg Peters:memorable other than I'm I'm six foot two, and you have
Janice Porter:flashing. I
Greg Peters:got my lighted. Yeah, and well, no, it's not.
Greg Peters:Oh, scan flash, but I do not have it flashing.
Janice Porter:Okay, fair enough.
Greg Peters:And and then you know, follow up with them, and
Greg Peters:then if they respond to me, then that's a good potential
Greg Peters:opportunity to continue our networking and building that
Greg Peters:relationship.
Janice Porter:Fair enough.
Greg Peters:If they don't, they weren't ready to have a
Greg Peters:conversation, and that's okay too.
Janice Porter:Okay, so let's go back now to speaking from stage.
Greg Peters:Okay, where were we?
Janice Porter:So, your your secret sauce for making
Janice Porter:connections while you're speaking on stage.
Greg Peters:My secret sauce was actually I would hold a drawing
Greg Peters:at the end of it, and I would have one of my books, and I
Greg Peters:would just say, "If you'd like to to win this, I would." I had
Greg Peters:a particular mechanism that I would go through, and I would
Greg Peters:say on the back of that card, write the letters R S T. If you
Greg Peters:would like me to reach out to you, if you're requesting a
Greg Peters:contact, circle R if you have a possible speaking opportunity. I
Greg Peters:will you know circle S and I'll reach out to you. We'll find out
Greg Peters:who we can help. And then finally, I had a program at that
Greg Peters:time called the 52 Connection Tips. People sign up and they
Greg Peters:get one a week for a year. If you'd like to receive that,
Greg Peters:circle T for the tips. You don't have to circle anything. You can
Greg Peters:still win. And you've got
Janice Porter:their card. Then
Greg Peters:I would collect their cards and how they wanted
Greg Peters:to be
Janice Porter:yes
Greg Peters:reached out to.
Janice Porter:Yeah,
Greg Peters:and I would usually get 90% of the people would at
Greg Peters:least participate.
Janice Porter:Okay,
Greg Peters:and about probably 30 to 40% would want me
Greg Peters:contacting them for one reason or another. So you know, and and
Greg Peters:even those who only got on my tips mailing list,
Janice Porter:yes,
Greg Peters:they would have my recorded voice showing up in
Greg Peters:their mailbox every single week.
Janice Porter:Oh, it was recorded tips. Okay, that's
Janice Porter:cool. Oh yeah,
Greg Peters:and and the fun thing about that was I actually
Greg Peters:had people who reached out to me later, you know, almost a year
Greg Peters:later, and then, and one of them actually said, "I suddenly
Greg Peters:realized I don't actually know you as well as I think I
Janice Porter:do." Yeah, that's good. Well, I have to say that
Janice Porter:that's not what I was expecting you to say. I no, it it isn't.
Janice Porter:Although that's a really good strategy to use when at the end
Janice Porter:of an event, they all want something free anyway, and and
Janice Porter:it's it's win win. So I get that. But what I was thinking
Janice Porter:that you might say, and this is something that I like to do, and
Janice Porter:I've haven't talked in person for a long time now. Probably
Janice Porter:this, I don't know. I've done a couple over the last couple of
Janice Porter:years, but I when I'm there, I'm fine. But getting me there is
Janice Porter:like it's not the same as it used to be. Somehow I don't know
Janice Porter:what it is. It's that anxiety piece I think that's that's
Janice Porter:developed, but um, but I it is harder to do over a Zoom
Janice Porter:webinar. In fact, I'm doing a Zoom training on Thursday with a
Janice Porter:nonprofit company, and I asked the my contact person the other
Janice Porter:day if she could just send me the names of the people that are
Janice Porter:coming because LinkedIn training that we're doing for the
Janice Porter:organization, and she'd said to me there were about 15 to 20
Janice Porter:people who were kind of had to be there, but when she sent me
Janice Porter:the list, they all had everybody else's name on there that were
Janice Porter:invited but not obligated to come. And I'm thinking, are
Janice Porter:there going to be 40 people there? I wasn't expecting that,
Janice Porter:you know. So I don't know, but that being said, I need people
Janice Porter:to be on screen because I cannot talk to a blank wall. It's not
Janice Porter:the same as being on stage. You've got the people in the
Janice Porter:audience, and so I need to see my audience. It's so important
Janice Porter:to me because I'm looking at them to try and connect with
Janice Porter:somebody and ask somebody a question. Or I've done talks
Janice Porter:where I've smiled at the same person through the entire thing.
Janice Porter:You know, like it just makes it easier. So I was expecting
Janice Porter:something like that, but I bet you do something with them if
Greg Peters:you're talking about engaging with my audience.
Greg Peters:Yeah, that's yes. So with respect to that, you know it's
Greg Peters:funny. I've had people talk to me and say, "How how do you do
Greg Peters:it? How do you stand in front of a huge crowd of people and talk
Greg Peters:to them?" I say, "Don't. That's terrifying. I I just talk to one
Greg Peters:person at a time,
Janice Porter:yeah,
Greg Peters:and the rest of the room is just listening in. Yeah,
Greg Peters:and the more you can do that, as you said, you you look at one
Greg Peters:person and talk to them,
Janice Porter:and they're smiling back at you and nodding
Janice Porter:their head, and so yes.
Greg Peters:And it's funny how that will engage people. I I've
Greg Peters:had people that are sitting there on their phone, and I
Greg Peters:start looking at them, and and I'm and suddenly they realize
Greg Peters:they are on top of things from that point on, because they know
Greg Peters:I saw them. Yeah, I know it's
Janice Porter:funny, but that is a that is a a thing that you
Janice Porter:know we had to get used to because it happened in our
Janice Porter:generations where you know we didn't have that before, so
Janice Porter:we've experienced both. That
Greg Peters:distraction is
Janice Porter:such a distraction, and. I remember I
Janice Porter:had a university English professor, second year
Janice Porter:university, and I was taking an English. It was called English
Janice Porter:200, and it was all the you know the the classics and stuff in in
Janice Porter:English, and it was wonderful. But he talked to the ceiling the
Janice Porter:entire class every time, so it wasn't the same as it could have
Janice Porter:been, and I still to this day remember that he talked to the
Janice Porter:friggin' ceiling the entire class.
Greg Peters:Yeah, it can be a little challenging. There are
Greg Peters:people who just aren't comfortable doing that sort of
Greg Peters:thing, and I
Janice Porter:professor at a university.
Greg Peters:I I I actually worked at a university and I've
Greg Peters:met a lot of professors.
Janice Porter:Really? Oh wow! I know. Like I just find it
Janice Porter:fascinating. Their
Greg Peters:their skills are in the in the research. Academics.
Greg Peters:Yeah. But but many of them are not comfortable presenting.
Greg Peters:Yeah, and maybe not their favorite thing.
Janice Porter:And I don't know. Maybe he was a TA. I don't know,
Janice Porter:and and had to do it for credits. I have no idea at this
Janice Porter:point in time, but I always remember that because it just it
Janice Porter:was so awkward, you know. Yeah,
Greg Peters:I mean, in many ways, speaking and networking
Greg Peters:are very similar because the whole idea is you're trying to
Greg Peters:create a human connection.
Janice Porter:Yes,
Greg Peters:and that's that's the best speakers I've I've met.
Greg Peters:That is what they do. They somehow are able to make an
Greg Peters:individual human connection with an entire audience.
Janice Porter:So, did that feel? Did that actually feel
Janice Porter:safer than doing a workshop? Because you've gone from being
Janice Porter:behind the computer programming. Like, how did you get to this?
Janice Porter:How did it become comfortable ever?
Greg Peters:Well, I was a karate instructor for many
Greg Peters:years.
Janice Porter:Okay.
Greg Peters:Yeah. Okay. And watching, you know, when you're
Greg Peters:dealing with a bunch of seven-year-olds,
Janice Porter:I know
Greg Peters:you've got about 30 seconds to be absolutely
Greg Peters:engaging, or you're toast. You know the the runners start
Greg Peters:running, the the the criers start crying, and the hitters
Greg Peters:start hitting. And what I discovered is dealing with
Greg Peters:adults isn't all that much different.
Janice Porter:That's true. I got that from teaching school to
Janice Porter:training adults. I totally get it. Yeah,
Greg Peters:they're just more subtle in how they check out.
Greg Peters:That's all. So I learned a lot from watching my fellow senior
Greg Peters:instructors and how they use their voice to engage that other
Greg Peters:person, you know, engage those kids and get them excited and
Greg Peters:and use body body motion and and I kind of cut my teeth as a
Greg Peters:presenter, being a karate instructor.
Janice Porter:Okay, fair enough.
Greg Peters:And so then when I get up on stage is like okay.
Greg Peters:Well, this really isn't any different. Yeah,
Janice Porter:kids are the hardest audience for sure. Yeah.
Janice Porter:So you talked also in your book. This is earlier on. Don't tell
Janice Porter:me I've lost the piece of paper. Did it fall out? Oh, here it is.
Janice Porter:Oops. No, there. Focusing on relationships, which, you know,
Janice Porter:it's easy for people like us who get it, who know that it's not a
Janice Porter:quick deal. It's a you're in for the long game when you're trying
Janice Porter:to build relationships with people, and you have to take the
Janice Porter:time to work on that with people. Okay, so you broke it
Janice Porter:down about let's say you meet. Wait, I looking at the
Janice Porter:percentages, and you said you know you meet 100 people, and
Janice Porter:you try to make a connection with them. Now you'll have a
Janice Porter:little bit more work because you have to develop the
Janice Porter:relationships instead of that cold calling thing that you did
Janice Porter:back in the day, right? And then you take them through a process.
Janice Porter:Assume only about a fifth of them, or about 20, make it into
Janice Porter:your long term network. Which is why I asked you: you put them in
Janice Porter:your CRM already before you're not sure that, but that's part
Janice Porter:of your process. So I love this because I talk about Joe Girard
Janice Porter:all the time, and he claimed to be the best salesman in the
Janice Porter:world, and he was in the Guinness Book of World Records,
Janice Porter:right? Between he was a car salesman, basically, right? And
Janice Porter:in between 1963 and 1978, he sold over 13,000 cars at a Chevy
Janice Porter:dealership in Michigan, and he became such a great salesperson
Janice Porter:not because he had amazing sales techniques, you say, but because
Janice Porter:he understood the nature of connections and he came up with
Janice Porter:the law of 250. Do you want to talk to me about that? Because I
Janice Porter:want to add something to it at the end.
Greg Peters:Well, his idea was that you every person knows 250
Greg Peters:people that they would either invite to the wedding or would
Greg Peters:be invited to the funeral.
Janice Porter:Okay,
Greg Peters:and you know these are the people who are part of
Greg Peters:your network, and the strength of your network is not in the
Greg Peters:250 people you know; it's in the 250 people they know. And so,
Greg Peters:the more you can you can build those relationships and make
Greg Peters:them stronger and make them deeper, the better. And and the
Greg Peters:more likely they are to have you in mind when they're talking
Greg Peters:with their 250. Right. And really, that's what the strength
Greg Peters:of it is all about. Now, the way we develop those relationships
Greg Peters:can't be manipulative or or or transactional. I think that's
Greg Peters:one of the challenges that a lot of people face. They either they
Greg Peters:either look at you know their networking connections as
Greg Peters:targets,
Janice Porter:right,
Greg Peters:or as as as conduits, and either way, that's
Greg Peters:that's can potentially lead to problems because you know you
Greg Peters:say oh you know yeah I met Janice I don't think she can
Greg Peters:connect me with anybody so
Janice Porter:right I'm gone yeah but
Greg Peters:but one you don't know that
Janice Porter:that's right
Greg Peters:and two that's the wrong viewpoint to have on the
Greg Peters:situation because Janice one might meet somebody, but more so
Greg Peters:the more you can help your network, the more the world is
Greg Peters:going to turn around and help you. You get known as someone
Greg Peters:who gives, then you will. The world is willing to give back to
Greg Peters:you. The person you help, the person that you help may not be
Greg Peters:the one that can help you.
Janice Porter:That's right, but it's who they know that maybe
Greg Peters:it's it's who they know, and and it's just a weird
Greg Peters:thing that happens, and I I can't really describe it, but
Greg Peters:the more you focus on helping others, the more someone
Greg Peters:completely outside that relationship is going to be you
Greg Peters:know it's almost like the the world says, "Oh, he's ready."
Greg Peters:Yeah, that's right. But
Janice Porter:it's it's the law of reciprocity. It doesn't it
Janice Porter:doesn't whatever you put out there comes back tenfold. But
Janice Porter:it's givers and it's givers gain, as they say in BNI. It's
Janice Porter:givers gain, but it's also don't expect it from the person you're
Janice Porter:helping because it comes from other places. You have no idea
Janice Porter:where it's coming from. Yeah,
Greg Peters:the connections you make have to be done without the
Greg Peters:intention of immediate return.
Janice Porter:Yeah, as we say in send out cards, which is a
Janice Porter:company I've been with for many years, send out to give, not to
Janice Porter:get, and it's the same principle. And the reason Joe
Janice Porter:Girard comes up is because at Send Out Cars we talk about him
Janice Porter:because he had a basket on his desk and he used to write so
Janice Porter:many notes every day at the end of the day to people in his 250
Janice Porter:right and so he had a system where he would always be top of
Janice Porter:mind with people and that's what we do, and that's where you know
Janice Porter:it's, and we fall off the wagon and whatever. And I'm I'm on it
Janice Porter:right now. I'm doing three cards a day, and right. So it's
Janice Porter:whoever I always say who needs to hear from me today, and
Janice Porter:that's kind of where it comes from, you know.
Greg Peters:Earlier this year, I actually decided to start
Greg Peters:quantifying some of my behaviors just to see what it was like,
Greg Peters:and realize that I I maybe slipped off the wagon a little
Greg Peters:bit myself. And these things happen, you know, you get busy
Greg Peters:and you yeah. So I said, all right, no, we're gonna get
Greg Peters:refocused here. So my goal was every business day I'm going to
Greg Peters:send out three contacts to someone in my network, you know,
Greg Peters:and these these can't be responses. They had to be me
Greg Peters:initiating an outreach. You mean three
Janice Porter:to three different people?
Greg Peters:Three different people. Yeah, just what
Janice Porter:I'm doing. Yep.
Greg Peters:And that's where my tickler file comes in because
Greg Peters:then I've got okay. There's the next three people on that list.
Greg Peters:And my thought was that maybe one out of three would want to
Greg Peters:would respond and would have be able to have a longer
Greg Peters:conversation.
Janice Porter:Yeah.
Greg Peters:Um. So it would the average should be one a day. You
Greg Peters:know, one longer conversation a day.
Janice Porter:Yeah.
Greg Peters:My calendar is currently at two to three
Greg Peters:conversations every single day because people
Janice Porter:right.
Greg Peters:Yeah, it works. Just it doesn't take that
Greg Peters:honestly. My outbounds take between 10 and 15 minutes.
Janice Porter:So this is what's on my on my computer right now.
Janice Porter:So it's three LinkedIn comment LinkedIn comments a day, and
Janice Porter:that's not nice post or congrats. It's a comment, right?
Janice Porter:And three reconnects, which is your tickler file, and three
Janice Porter:cards. Who needs to hear from me today? And those are right now.
Janice Porter:I'm focused on past podcast guests, right? Just because it's
Janice Porter:been a while, and it's just you know I want to come back around
Janice Porter:to those people. So then it's something I teach in with
Janice Porter:LinkedIn as well. Is like I see you have like 1400 plus
Janice Porter:connections. When was the last time you reached out? Those are
Janice Porter:my reconnects as well, right? Because they're in your they're
Janice Porter:warm calls. They're just hey, what's going on in your world
Janice Porter:right now, right?
Greg Peters:Yeah. Oh yeah.
Janice Porter:Yeah. Ironically,
Greg Peters:yes, I've been mining my my LinkedIn for people
Greg Peters:to reach out to, and some of them it's been. A year or six,
Janice Porter:exactly. I know.
Greg Peters:So the only way I'm going to get in contact with
Greg Peters:them is through LinkedIn because their emails have changed or
Greg Peters:whatever. But it works.
Janice Porter:It does work. And the other thing that you
Janice Porter:mentioned, we're talking about the 250 people. I teach that as
Janice Porter:well in LinkedIn, where I'm gonna let's say I know you
Janice Porter:really well. I'm getting to know you, and and you're very
Janice Porter:comfortable to talk to. So it won't take long, you know, to
Janice Porter:build that know, like, and trust. But if I go into your 14
Janice Porter:150 connections, and I look at your first level connections,
Janice Porter:and I pull out five people that I would love to meet. They look
Janice Porter:interesting, but because I've looked at their LinkedIn
Janice Porter:profile, and I wouldn't mind an introduction. Who knows where it
Janice Porter:would go? So I come to you and I say, Greg, I saw these people
Janice Porter:that you're connected to. Number one, do you know them actually?
Janice Porter:And if you do, would you mind doing an introduction for me?
Janice Porter:Because I'd really like to meet them. If you know, like, and
Janice Porter:trust me enough, you're going to say no problem, right? Give me a
Janice Porter:week or two because I'm busy right now. But just do it on
Janice Porter:LinkedIn with a you know a connection request for both of
Janice Porter:us. And I would also say to you, and please feel free to look at
Janice Porter:mine and see if there's anyone I can introduce you to. That
Janice Porter:becomes another warm, you know, introduction to people,
Greg Peters:and it might also give you an excuse to reach out
Greg Peters:to someone that you haven't talked to in a while.
Janice Porter:That's right, exactly.
Greg Peters:I mean, one of the examples we talked about how Jim
Greg Peters:Johnson connected the two of us. Yes,
Janice Porter:I know. Well,
Greg Peters:I'm also trying to connect him with with podcasting
Greg Peters:opportunities, yes. So I went through my email archives and
Greg Peters:found all the people who've interviewed me in the past.
Janice Porter:Fantastic.
Greg Peters:And I and I thought, you know, some of these
Greg Peters:people I haven't talked to in two or three years.
Janice Porter:And it's great. I know it works. It's a win-win
Janice Porter:again, right? It's wonderful. Okay. Well, we have to wrap up.
Janice Porter:One other question here. I want to see. Okay, it's a good one to
Janice Porter:end with, and we've talked about some of it. Do you believe you
Janice Porter:believe developing a relationship isn't up to the
Janice Porter:other person; it's up to you. So, what does consistent follow
Janice Porter:up look like after the handshake? And can you share a
Janice Porter:story of a connection that grew into something meaningful? Well,
Janice Porter:we probably already answered this, but I'll just wrap with
Janice Porter:that. And actually, I've got one more. I'm lying. Okay.
Greg Peters:Well, yes. I mean, I've had many relationships that
Greg Peters:have grown into something more significant. I mean, you know,
Greg Peters:good friends. Honestly, my wife, my wife, my mom introduced the
Greg Peters:two of
Janice Porter:us. Oh, I love it.
Greg Peters:And so we joke it was an arranged marriage, and so
Greg Peters:there was a handshake, and then it became something more. You
Greg Peters:know, and and actually, I think that underscores a lot of what
Greg Peters:we're talking about here is that a lot of people think that
Greg Peters:networking is only about business. It's not. It's about
Greg Peters:your life.
Janice Porter:Yeah.
Greg Peters:I mean, being having connections in the world
Greg Peters:allows you to make a difference.
Janice Porter:Yes, it's so true.
Greg Peters:And and many of us, I mean, we've gotten to the
Greg Peters:point where we're not working because if we don't, we're going
Greg Peters:to starve. We're we're working because we work. But what we are
Greg Peters:looking for now is how can we how can we lead a life of
Greg Peters:significance? How can we leave a legacy? And you can't do that
Greg Peters:without connecting with the people around you.
Janice Porter:So true. Would you say your best advice for
Janice Porter:someone who still dreads walking into that room is be
Greg Peters:the host.
Janice Porter:Yes.
Greg Peters:Walk in and try to make those around you
Greg Peters:comfortable and be curious about the people you meet. That's
Greg Peters:really what it comes down to.
Janice Porter:Thank you so much. Thank you for all your
Janice Porter:wisdom. What I love the most about your story is that it
Janice Porter:proves networking isn't a personality trait; it's a skill,
Janice Porter:and anyone willing to practice can learn it. From the
Janice Porter:programmer who dreaded the room to the speaker who connects from
Janice Porter:the stage, you've shown that it all starts with a hello and a
Janice Porter:handshake. To everyone listening and watching, your next great
Janice Porter:business relationship might be waiting at the event you're
Janice Porter:thinking of skipping. So go anyway, say hello, and remember
Janice Porter:the follow-up is where the real relationship begins. And until
Janice Porter:next time, remember that relationships rule. One last
thing:where can my audience find you and your book, Greg?
thing:And I'll put it in the show notes, of course.
Greg Peters:The best place to reach out to me will be at my
Greg Peters:website, therereluptantnetworker.com.
Greg Peters:Everything else will branch out from there. All right,
Janice Porter:sounds good. Thank you so much again, and
Janice Porter:appreciate the time you spent with us.
Greg Peters:Thank you.

