Foreign Welcome to Destin for success. I'm your
Jennifer Takagi:host, Jennifer Takagi, and I'm really excited about my new
Jennifer Takagi:friend, Mandy keen. And today we're going to be talking about
Jennifer Takagi:how coaches can easily get clients without marketing and
Jennifer Takagi:sales. And I personally am very invested in this topic, and I
Jennifer Takagi:can't wait to hear more. Mandy, welcome to the show.
Mandy Keene:Thank you, Jennifer. I love your show, and
Mandy Keene:the more I get to know you, the more I love you and just who you
Mandy Keene:are. So thank you for having me.
Jennifer Takagi:Oh, I'm just thrilled about it. So you're a
Jennifer Takagi:coach. What kind of coach Are you? What do you do? How do you
Jennifer Takagi:show up in the world, tell me more.
Mandy Keene:Yes, you know that that word coach, it's, it's a
Mandy Keene:funny word nowadays, isn't it, because it's used so much. And I
Mandy Keene:think we're all I think we're all unique. I think all of us
Mandy Keene:coaches are really unique. I I like to be called a, you know, a
Mandy Keene:performance coach. I like to be called a heart led, you know,
Mandy Keene:Coach, because I really focus on the heart and tapping into the
Mandy Keene:wisdom of the heart. That is something that I have realized
Mandy Keene:through my career, that if we if all I do, if all I do is inspire
Mandy Keene:my clients to tap into the wisdom of the heart and really
Mandy Keene:develop the discernment of the voice of their heart versus the
Mandy Keene:voice of their mind, then I've done a great service. I've done
Mandy Keene:a great service, and that's what I that's what I mentor and teach
Mandy Keene:my my students, my coaches, and doing
Jennifer Takagi:I love that I'm often asked because I have a
Jennifer Takagi:talk about listening to your intuition, and like how
Jennifer Takagi:listening to intuition literally saved my life several times. And
Jennifer Takagi:it is. It's that difference between the ego, which is your
Jennifer Takagi:mind chatter, versus your heart, your Higher Self, your messages
Jennifer Takagi:from God, from above, from source, whatever you want to
Jennifer Takagi:call it like, I'm pretty open to terminology. I don't get hung up
Jennifer Takagi:on that too much that. I mean, that's so critical. So I mean, I
Jennifer Takagi:love hearing new, different takes on it. How do I listen to
Jennifer Takagi:my heart? How do I know it's my heart and not my mind?
Mandy Keene:Yes, such a great question. Here's what I've
Mandy Keene:here's what I've discovered and realized. Is, first off, the
Mandy Keene:heart is always calm. The heart's always calm. The heart's
Mandy Keene:like a like a wise grandmother is always calm. It's it's never
Mandy Keene:uses fear, guilt or shame. So whenever I ask a client, what
Mandy Keene:does your heart say? And they say, My heart says I should get
Mandy Keene:off my butt. And I'm like, well, that's not your heart. You know,
Mandy Keene:my heart says I shouldn't have been an idiot. I'm like, No,
Mandy Keene:that's not your heart. Okay? So your heart never uses guilt,
Mandy Keene:shame, fear, judgment, your heart is calm, and your heart
Mandy Keene:usually has joy and excitement and sees incredible possibility.
Mandy Keene:You know, when Einstein said, you know, Einstein's most famous
Mandy Keene:quote was, Imagination is more important than knowledge. You
Mandy Keene:know, Einstein, freaking Einstein, what a nerd, right?
Mandy Keene:And he said, Imagination is more important than knowledge. And
Mandy Keene:I've contemplated that quote a lot, Jennifer, imagination more
Mandy Keene:important than knowledge. And I truly believe, I know we don't
Mandy Keene:have Albert with us in the physical today, but I bet if we
Mandy Keene:had Albert on the show with us right now, I don't believe that
Mandy Keene:he was talking about the part of our minds that is wondering if
Mandy Keene:we left the stove on, imagination is going into
Mandy Keene:another realm. Imagination is the heart. Imagination is having
Mandy Keene:access to wisdom that the mind can't see. So it's like the eyes
Mandy Keene:can't see, the ears can't hear. It's and it's it requires. It
Mandy Keene:requires that trust. And I found just like you said, You've used
Mandy Keene:your intuition and it saved your life more than once. We all have
Mandy Keene:access to it, but we live in a very dysfunctional, toxic
Mandy Keene:society that is conditioned and hypnotizes us to not trust it.
Mandy Keene:And the wildness of this game is that when we go inside and start
Mandy Keene:to trust it, that's when we start to. I don't know how else
Mandy Keene:to say this. I don't, I don't like using the words winning,
Mandy Keene:because it's not necessarily like a contest, but that's when
Mandy Keene:we start winning the game, right? That's when we start
Mandy Keene:feeling good and alive. Is like, oh, okay, I didn't grow up
Mandy Keene:religious, but I know some things from the Bible and like,
Mandy Keene:of course, Jesus and when I started to go within, I'm like,
Mandy Keene:oh, yo, now I know what Jesus meant when he said, I'm in this
Mandy Keene:world, but I'm not of it, right? Like going inside, right? So,
Mandy Keene:versus being so attached to this world, and that's been the
Mandy Keene:biggest game changer for me, which is so funny and ironic,
Mandy Keene:because I used to be so obsessed as a coach with the outside
Mandy Keene:world, because results, results, results. And I got paid to get
Mandy Keene:you results, and I was obsessed with results because that was my
Mandy Keene:job. And then it took a long time. I'm a little slow, but it
Mandy Keene:took a long time for me to finally get, oh, it's an inside
Mandy Keene:job. And so now I have a lot of compassion for people, and I
Mandy Keene:feel that it was part necessary in part of my journey to go
Mandy Keene:through what I went through to finally get we gotta, we gotta
Mandy Keene:go inside. And that's why I'm so passionate about this
Mandy Keene:conversation of going inside and knowing who you are, to be able
Mandy Keene:to have the outside world match. Does that make sense?
Jennifer Takagi:It does, and I love it, and that whole trusting
Jennifer Takagi:it. I have a client, a gentleman, and he's like, Yeah,
Jennifer Takagi:I don't, I don't really know about all this, right? And I
Jennifer Takagi:said, just practice a little bit, like, if you get a little
Jennifer Takagi:message, and it can't be scary, like, you say it can't be, you
Jennifer Takagi:know, it could be a little bit out there, but it doesn't feel
Jennifer Takagi:out there, wonky, like, ooh, that's weird, but just listen to
Jennifer Takagi:it and act on it and see what happens. And I got a call, and
Jennifer Takagi:he said I was at the doctor's office, and they called it a new
Jennifer Takagi:prescription that can only be filled in their in the hospital
Jennifer Takagi:pharmacy, and it usually takes several hours. And as I was
Jennifer Takagi:walking out the door, I crossed the threshold, and I was about
Jennifer Takagi:to step off the curb into the parking lot to leave. And had he
Jennifer Takagi:left, he would have gotten in his car, and within like, two
Jennifer Takagi:minutes, been on the highway, and like, four miles away,
Jennifer Takagi:right? Like, just poop, you're gone. And then it's like, oh,
Jennifer Takagi:now I gotta circle back. So he takes the step, and he thought
Jennifer Takagi:that prescription is ready, I should go back in. So he turned
Jennifer Takagi:around and he walked inside, and just as he crossed the threshold
Jennifer Takagi:to go back in, his phone beeped, your prescription is ready. And
Jennifer Takagi:so it was like, those are the little things. People like I
Jennifer Takagi:mine were dramatic. My life saving. Stories I share are very
Jennifer Takagi:dramatic, but it doesn't have to be dramatic. It's the little,
Jennifer Takagi:you know, those little things, and you build on those, and then
Jennifer Takagi:you start trusting it more, right? Cuz we're not trained to
Jennifer Takagi:trust that
Mandy Keene:I love, that I love. Well, that's, I'm so glad
Mandy Keene:you bring that up, because when you like that man, when you
Mandy Keene:acknowledge the little ones, then when the big ones come,
Mandy Keene:it's so much easier to trust it. And that's, that's why I love
Mandy Keene:assessments. Because I look at like, I look at assessments kind
Mandy Keene:of like training wheels, because it's like you and I have gone to
Mandy Keene:a point where I believe, you know, we were talking offline
Mandy Keene:before I and I get the impression with you, you and I
Mandy Keene:have gone to, we've got to a place where, you know, we could
Mandy Keene:ride our bikes without the training wheels, but I look at
Mandy Keene:assessments as like training wheels, and it can give people,
Mandy Keene:oh, okay, yeah, no, that is me and and it can also give other
Mandy Keene:coaches I needed assessments to work with clients and helping
Mandy Keene:bridge The Gap, especially with someone that I've never met, to
Mandy Keene:start talking with them about them, and so assessments, I find
Mandy Keene:to be a really beautiful tool, kind of like an icebreaker, and
Mandy Keene:it's how I've built my business. Because I've never been good at
Mandy Keene:marketing and sales. In fact, I still don't like the
Mandy Keene:conversation. You know, Russell Brunson is one of my nearest
Mandy Keene:dearest friends, and I don't like going to marketing
Mandy Keene:conferences and
Jennifer Takagi:and break his heart a little bit every time
Jennifer Takagi:you say that I know I know he
Mandy Keene:knows he knows he. Knows he loves and accepts me
Mandy Keene:for who I am, but it's like, and the way that I got him as a
Mandy Keene:coaching client is I had him take the disc and I read his
Mandy Keene:disc results, and he was even hesitant. He's like, Mandy, why
Mandy Keene:are you having me do this? I'm like, Just do it. Just do it,
Mandy Keene:Russell, just do it. And he did it, and I read his results, and
Mandy Keene:he's like, whoa, can I have my wife take this? I'm like, Yes.
Mandy Keene:And then I read his wife's results, and he was so funny.
Mandy Keene:He's like, you sound like one of those, like, palm readers, you
Mandy Keene:know? And I'm like, I wish I was psychic, Russell. I wish I would
Mandy Keene:love that
Jennifer Takagi:also. And I, I was, I actually, I went to Iowa
Jennifer Takagi:another, you know, I and everybody did their assessments.
Jennifer Takagi:And when I flew up from Oklahoma to Iowa, I had everybody's
Jennifer Takagi:assessment, and they didn't realize it, but I did
Jennifer Takagi:everybody's name tag in a different color, and it was
Jennifer Takagi:which of the letters they were right? They didn't catch on
Jennifer Takagi:that. Then it was like, super fun to say, What color is your
Jennifer Takagi:name? Go to that corner, right? And they were like, Oh, wait,
Jennifer Takagi:what? But the gentleman who hired me, the president, like he
Jennifer Takagi:wasn't all about this, like he was not really, he was, he went
Jennifer Takagi:along with it, but he was a little standoffish. And I spent
Jennifer Takagi:all morning training on the disc stuff and what the personality
Jennifer Takagi:and, or not really personality, it's behavioral profiles, what
Jennifer Takagi:the behaviors were and how to work together, right? Like,
Jennifer Takagi:let's make the and we need everybody. That's the big
Jennifer Takagi:takeaway. We need everybody. So I passed out all their
Jennifer Takagi:assessments, and then, you know, they're 23 pages long. And I was
Jennifer Takagi:like, Okay, I'm going to give you, like, 15 minutes. Everybody
Jennifer Takagi:have a chance to read through your assessment, and then we'll
Jennifer Takagi:talk about it. And I bet five minutes didn't pass. And he
Jennifer Takagi:goes, How do I answer those few questions? And it knows this
Jennifer Takagi:stuff. And I was like, oh, oh, is it wrong? Does he hate it?
Jennifer Takagi:And I'm like, trying to have my big girl panties on and not be
Jennifer Takagi:like, and go on the defensive. And he go. And I went, Well,
Jennifer Takagi:does it sound like you or not? And he goes, it's just like me.
Jennifer Takagi:How does it know me? And I was like, oh, okay, okay, now I can
Jennifer Takagi:have the conversation like, oh, it's been pretty scared
Jennifer Takagi:initially, but it's amazing what they show and then they give you
Jennifer Takagi:common ground to talk, right,
Mandy Keene:right? Yeah, it's vulnerable for people that's
Mandy Keene:that's something that I've learned is that I'm so used to
Mandy Keene:it now, because I learned this 26 years ago, and now it's like,
Mandy Keene:I've really got to go back, you know, cultivate a beginner's
Mandy Keene:mind, because it's very vulnerable. It's very vulnerable
Mandy Keene:for people and in remember, like, I always use the
Mandy Keene:disclaimer, there's no assessment on planet earth that
Mandy Keene:could ever encompass the depths of who you are, the mystery of
Mandy Keene:who you are, the complexity of who you are as a human soul.
Mandy Keene:This is just a tiny puzzle piece, and it's, it's, it's
Mandy Keene:something to look at, to contemplate, and there's no
Mandy Keene:assessment that is better or worse than others. Yeah, and you
Mandy Keene:are going to and you're still going to compare, you're still
Mandy Keene:going to compare, and there's going to be stuff about your
Mandy Keene:results that you're like, I don't like that about myself.
Mandy Keene:It's that's human nature too. And the sooner that you embrace
Mandy Keene:and own ooh, I kind of like this about myself. And the sooner you
Mandy Keene:embrace your dark side, your shadow, the easier life becomes,
Mandy Keene:too, and the more powerful you become. And that's something
Mandy Keene:that I really it's one of my favorite, favorite, favorite
Mandy Keene:conversations to have with clients is to lean into shadow.
Jennifer Takagi:No, I've taken disc several times, you know, we
Jennifer Takagi:end up doing that over time, right? Once you get into it. And
Jennifer Takagi:there are two different forms. One the eye is lowercase, one's
Jennifer Takagi:uppercase, again, no right, no, wrong. They're just different.
Jennifer Takagi:And my results were a little bit different. But on the one that I
Jennifer Takagi:actually am certified, and I use my eye and so I is influencing
Jennifer Takagi:others, influencing people. And in 50 is midline, and anything
Jennifer Takagi:above it is it shows up more in your day to day, life more
Jennifer Takagi:readily and you don't like like, it's hard. The higher you get,
Jennifer Takagi:the harder it is to diminish you have to be super conscious. And
Jennifer Takagi:I know Mandy. We've known each other for like, 31 minutes now,
Jennifer Takagi:but my eye is 96 and I've never gotten lower than. 96 and if,
Jennifer Takagi:like, that's that extroverted personality, that's like you
Jennifer Takagi:walking around just like, take over whether you meant to or
Jennifer Takagi:not. And so it's pretty funny. I have a friend who claims that
Jennifer Takagi:when she was in corporate, she was a high D dominate the
Jennifer Takagi:problem, and, but now that she's an entrepreneur, she's high I,
Jennifer Takagi:and I thought, No, you just took different assessments because
Jennifer Takagi:she's
Mandy Keene:no, like, like, you're, you're, you're either,
Mandy Keene:you're either a high I or like, yeah, no, and, and I have a, I
Mandy Keene:have a theory, Jennifer, and this is like Mandy's theory.
Mandy Keene:This is not like a Brene Brown study, okay, not A Harvard
Mandy Keene:study, not a hard like, this is just Mandy's theory. Okay, okay,
Mandy Keene:because I'm, I'm a very low C. So for the listeners, like, C is
Mandy Keene:the cautiousness, uh, very detail oriented, my season one,
Mandy Keene:all right, so just, Oh, my God. You know
Jennifer Takagi:my highest C has ever been, what
Mandy Keene:eight you do not want Mandy or Jennifer doing
Mandy Keene:your admin or your taxes. You do not. You do not. I, when I took
Mandy Keene:accounting in college that I had to hire a tutor, and he was
Mandy Keene:like, you know, this isn't, like, creative math, right?
Mandy Keene:Like, you know that. He's like, where did you come up with that
Mandy Keene:number? Like, where did you get that? And I'm like, I don't
Mandy Keene:know. He's like, did you just, like, make that up? And so,
Mandy Keene:like, I have a I have a book, I have a bookkeeper, I have
Mandy Keene:someone else. Like, I'm like, There's no and that's why I'm so
Mandy Keene:passionate about assessments, because this changed my life. I
Mandy Keene:thought I was stupid before disc, because I was doing admin.
Mandy Keene:Mandy was doing admin. I didn't know. I was like, and then when
Mandy Keene:I took this, I should never be doing admin, such a low C.
Jennifer Takagi:So i i I worked for the federal government, and
Jennifer Takagi:before that, I was in housing and private sector and mortgage
Jennifer Takagi:banking, and then moved to the federal government in housing.
Jennifer Takagi:And when I went to take the training to become a certified
Jennifer Takagi:disc, you know trainer, she goes, how, how did you work in
Jennifer Takagi:the federal government with a C as an eight? Because the federal
Jennifer Takagi:government is nothing but compliance and rule following. I
Jennifer Takagi:mean, it's not so much anymore, but it used to be like super
Jennifer Takagi:rule following. There were laws, there were policies, procedures
Jennifer Takagi:you had to follow. She goes, Oh, my God. How hard was that for
Jennifer Takagi:you to get up every morning and go to work like this is not your
Jennifer Takagi:personal like, how did you do that? And I went, mm, my eye
Jennifer Takagi:took over. And I wanted the award. I wanted the accolade. I
Jennifer Takagi:wanted to be called in front of the group and say, Jennifer did
Jennifer Takagi:a great job on this project. So I put all my Bucha panties and I
Jennifer Takagi:did it. So the point of that is, if you can find a career that
Jennifer Takagi:fits your natural tendencies, the easier it's going to be. But
Jennifer Takagi:if you end up deciding to stay because I wanted health
Jennifer Takagi:insurance and and benefits, and that was like the safest way
Jennifer Takagi:back in the day, that was the safest way to have that, because
Jennifer Takagi:security is is really high on me, on for values. But you can
Jennifer Takagi:do it like you can make yourself do what you need to do to hit
Jennifer Takagi:the other goals in your life. So just just saying that, that was
Jennifer Takagi:kind of my experience. So I'm going to, I'm going to make a
Jennifer Takagi:little leap here based on the top title that we're discussing,
Jennifer Takagi:how to get clients without marketing and sales. Am I going
Jennifer Takagi:to make a leap that you use assessments to get your clients?
Jennifer Takagi:Tell me. Tell me how you do that. Genius.
Mandy Keene:Your genius. I tell your genius. Yes. Dot, dot, dot.
Mandy Keene:Well, my curiosity is not going to leave me alone until I ask
Mandy Keene:you, where's your s and your D, like, it's just my I gotta close
Mandy Keene:that loop. Yeah,
Jennifer Takagi:you can't do it. Not okay, right? So my S is
Jennifer Takagi:about a 65 and my D is, like, 5558 like, those are kind of
Jennifer Takagi:close. So for me, and for you know, the listeners out there,
Jennifer Takagi:I'm going to show up as a high. I influencing people. And if you
Jennifer Takagi:get really irritated with me, it's because I come across as a
Jennifer Takagi:used car salesman, and you need to buy the car. My S is my
Jennifer Takagi:relationships with friends and family, and my my friends go
Jennifer Takagi:back to high school, and the only reason they don't go back
Jennifer Takagi:further is I moved a lot, although my best friend, we've
Jennifer Takagi:been together since we were 11. Um, so that whole relationship,
Jennifer Takagi:piece with s and the steadiness is a really great customer
Jennifer Takagi:service people, because. They'll like, listen to the other person
Jennifer Takagi:on the phone, and then the D is dominating a problem. And I
Jennifer Takagi:actually wrote a book called attack the problem, not the
Jennifer Takagi:person, and it's based on D behavioral profiles, because the
Jennifer Takagi:rest of us that aren't D get our feelings hurt. We think they
Jennifer Takagi:attacked us. They really didn't. They were just trying to solve
Jennifer Takagi:the problem quickly and easily. And so my D comes out hardcore.
Jennifer Takagi:If you go after one of my people,
Mandy Keene:I thought, just listening to some of your shows,
Mandy Keene:I was like, there's the D, I hear the D, there's the D, Bada,
Mandy Keene:bing bada, boom. It was one of your interviews with one of your
Mandy Keene:friends. I think it was Linda, it was one nurture. So I was
Mandy Keene:like, Okay, there's the D, there's the I hear the the spunk
Mandy Keene:and the direct there's the D. So, yeah, I love it, yes. So you
Mandy Keene:know who's who does everybody like, what's everybody's
Mandy Keene:favorite topic? Favorite topic. Secretly, they might be
Mandy Keene:uncomfortable sometimes, but everybody's favorite topic is
Mandy Keene:usually themselves, right?
Jennifer Takagi:I had two answers, right? Oh, my God,
Mandy Keene:yes, yes. So I actually did this by accident.
Mandy Keene:It wasn't even intentional, because, again, marketing and
Mandy Keene:sales. Here's what I've learned is I literally use these in
Mandy Keene:coaching. Jennifer, like, I'm like a coach slash kindergarten
Mandy Keene:teacher. So I have these figurines so for helping. So if
Mandy Keene:listeners are only like listening to the audio, I have,
Mandy Keene:like, an actual little lion. I have a little golden retriever.
Mandy Keene:So like, this is like the D, this is like the s, right, or
Mandy Keene:the I really. And so most marketers, most marketers
Mandy Keene:personalities, they're like, the lion, right? And they're like,
Mandy Keene:come take our course, coaches, we're going to teach you how to
Mandy Keene:get clients. And coaches are like the golden retrievers
Mandy Keene:going, yay, I need to get clients because I want to serve
Mandy Keene:people, but they're trying to teach them how to become lions.
Mandy Keene:A Golden Retriever is never going to be a lion, and ain't
Mandy Keene:going to happen no matter how many 1000s of dollars and how
Mandy Keene:many courses you get, and it's not the lion's fault, okay? And
Mandy Keene:the lion is really good at teaching marketing and really
Mandy Keene:good courses. And this is where it gets confusing, and this is
Mandy Keene:why there's so much shame. And they're, they're beating
Mandy Keene:themselves up because they paid all this money, and they did all
Mandy Keene:these things, and they're, it's, it's, it's weird, because the
Mandy Keene:the greater the coach you usually are, almost like the
Mandy Keene:worst the marketer you are, and the greater the marketer, the
Mandy Keene:worse the coach, because It's such a radically different skill
Mandy Keene:set, and it's a different it's a different rhythm, and it's a
Mandy Keene:it's a different values. It's not better or worse than it's
Mandy Keene:just very, very, very different. And I've had conversations with
Mandy Keene:Russell about it. I'm like Russell, your brains would be on
Mandy Keene:the wall if you did what I did every day, you would hate it,
Mandy Keene:and I would not want to do what he does. So he had the vision of
Mandy Keene:creating a software because he loves assessments. He's a nerd.
Mandy Keene:He loves learning about assessments. I got him hooked.
Mandy Keene:Is something that I've done naturally, is Whenever someone's
Mandy Keene:in pain, or I hear about someone that's in pain, I don't like to
Mandy Keene:waste time, and I want to know if someone I've learned the hard
Mandy Keene:way, are you really wanting to work on yourself, like I know
Mandy Keene:now the people I can help versus the people I can't. So I've
Mandy Keene:learned discernment. Remember, we've talked about like
Mandy Keene:listening from our heart versus our head is I can, I can tell
Mandy Keene:within 10 minutes, 15 minutes tops, if someone is, like an
Mandy Keene:energy vampire or a client, like, is this person, someone I
Mandy Keene:can Yeah, yeah. And I use assessments as a tool to be able
Mandy Keene:to know so much about this person to save me time. So I
Mandy Keene:started using assessments to help save me time and to give
Mandy Keene:them value. And we can always make money, lose money. Make
Mandy Keene:money, lose money. So I decided I was never going to give a free
Mandy Keene:session again, because I gave away so many free sessions, so
Mandy Keene:that if you want to talk to me, I'm going to give, like, at
Mandy Keene:least, I'm going to give you some value, and I'm going to
Mandy Keene:make at least back then I was like, 100 bucks, $97 and I'll
Mandy Keene:give you a. Assessment reading. And so I started just offering,
Mandy Keene:just, I'm going to look over your assessment results and my
Mandy Keene:conversions. And I'm not like, I'm almost like, have you seen
Mandy Keene:Tommy Boy? You know Tommy is so funny. It's, what's his name? I
Mandy Keene:freak. I'm blanking on his name. Anyways, he's like, really,
Mandy Keene:really, really bad in sales. And when the guy says no, instead of
Mandy Keene:overcoming the objection, you would cringe as a high D, he's
Mandy Keene:like, okay, great. Like, he doesn't even try to overcome the
Mandy Keene:objection, you know. So my conversions are really, really
Mandy Keene:high because people are starving to be seen, heard and
Mandy Keene:understood. They're starving for it, and assessments are super
Mandy Keene:fun and easy to see people. I mean, you know this with the D
Mandy Keene:that I like, the guy that you were talking about,
Mandy Keene:he's like, how come this assessment is so right? With
Mandy Keene:just a few questions, and
Mandy Keene:then, like, Russell's like, Mandy, it's like you're giving
Mandy Keene:me a psychic reading. And I told him so much about him and his
Mandy Keene:wife. And I'm gonna say when you do this, it really irritates
Mandy Keene:her, and when she does this, it really irritates you. This is
Mandy Keene:probably what you guys fight about. This is probably what you
Mandy Keene:need to work on with her. This is probably what she needs to
Mandy Keene:work on with you. And he was like, you know, and I didn't
Mandy Keene:even, this was when I didn't even know them. And because of
Mandy Keene:that, it's like, okay, I need to work with you. And then it's
Mandy Keene:they, they realize, Oh my gosh, I've got to work with you. And I
Mandy Keene:have clients who are like, Okay, tell me, what does it look like
Mandy Keene:where they're asking me, I'm not going, would you like to work
Mandy Keene:with me now, Jennifer, these are my packages, and it's not like
Mandy Keene:this awkward sales conversation. It's like they're asking me,
Mandy Keene:What does it look like to work with you? What? Okay,
Jennifer Takagi:those are the funnest calls ever, right,
Jennifer Takagi:right? It's
Mandy Keene:like, okay, I have a six month package. I have a 12
Mandy Keene:month, 12 month package. I'll send you an email. I would, I'd
Mandy Keene:be honored. It'd be a pleasure. You'd be a joy to work with.
Mandy Keene:Bada, bing bada, boom, like, it's not, it's not one of these.
Mandy Keene:I've heard everything, with all the sales and everything, you
Mandy Keene:don't need to do that if you're really your people can tell when
Mandy Keene:you care about them. People can tell when you really want to
Mandy Keene:serve them, and that is more influential than anything. And
Mandy Keene:when you know and you're competent in what you're doing,
Mandy Keene:and that's the magic. That's the magic. And then referrals, and
Mandy Keene:nowadays with social media, that's what I get all the time.
Mandy Keene:I'm not. I'm not. I need to be like, good at this, like, I'm
Mandy Keene:not, with what the kids are doing today, you know, I I,
Mandy Keene:that's why I've joined, you know, Jamie Atkinson, and I've,
Mandy Keene:like, had, like, I've had to, like, have a system and
Mandy Keene:structure in place, because, like, I'm not as natural with
Mandy Keene:that, but because I love the art of what I do, and I want to help
Mandy Keene:out other artists, other people that really want us. Want to
Mandy Keene:serve.
Jennifer Takagi:So as a coach, you created an assessment. I
Jennifer Takagi:take the assessment. It's a platform.
Mandy Keene:So it's understanding personality, it's
Mandy Keene:a it's a software platform that combines all the top assessments
Jennifer Takagi:in one place, okay? But I take it and then it
Jennifer Takagi:comes out with some kind of written report, you know, or I
Jennifer Takagi:could read it like information. And then it says, If you really
Jennifer Takagi:want an in depth discussion about this and reading of that,
Jennifer Takagi:click here and book your $97 call, and we'll go in this in
Jennifer Takagi:depth. Then you go in depth with you, and I'm like, oh, yeah, we
Jennifer Takagi:have to. I literally had a call with a actually, she was a
Jennifer Takagi:spiritual healer. We have this. It was a free call, but it was
Jennifer Takagi:because I came to her through another coach, and she, you
Jennifer Takagi:know, if somebody's already paid for a coach, and they have a
Jennifer Takagi:credit card and they know how to use it, right? So she didn't
Jennifer Takagi:mind giving up 15 minutes of her time for free because she
Jennifer Takagi:already knew I had a credit card and I knew how to use it. And as
Jennifer Takagi:we get to the end of our call, and she says, You know, I would
Jennifer Takagi:really, I'd love to work with you further, you know, if you're
Jennifer Takagi:interested in that. And I said, Great, when do we start? And she
Jennifer Takagi:goes, Well, do you want to know how much it cost? And I said,
Jennifer Takagi:Does it even matter? Like, at this point, I don't care. And
Jennifer Takagi:she was like, wow, it matters a lot to most people. But when you
Jennifer Takagi:make that really deep seated connection, it's like, no, I
Jennifer Takagi:have to go further. Like, I know this was the tip of the.
Jennifer Takagi:Iceberg. So as a coach and as a client, like, I love that, that
Jennifer Takagi:feeling, and this is, like, the greatest model ever. Like, this
Jennifer Takagi:is perfect, and then all you have to do is get your
Jennifer Takagi:assessment link out to all the peoples.
Mandy Keene:Yes, yes. Thank you. I'm so glad you get it. I'm
Mandy Keene:so glad you get to me. It's like, because so many, I see so
Mandy Keene:many coaches trying to reinvent the wheel and trying to create
Mandy Keene:content, and it's so hard. Like, they're like, here's how to
Mandy Keene:change your life in 10 Steps. It's like, it's, it's so much
Mandy Keene:noise out there, and they're, they're trying to and I did it
Mandy Keene:too. I did it too, where it's like, Jennifer, here's how to 10
Mandy Keene:steps to making your life better, and blah, blah, blah,
Mandy Keene:like, here's the lead magnet and all of that. And it's, it's
Mandy Keene:making it about us. We need to make it about them. That's what
Mandy Keene:it needs to be about. And so understanding personality, it's
Mandy Keene:like, it's, it's so beautiful, because it actually legit, is
Mandy Keene:about them. So they have, they have a profile. It's like, it's
Mandy Keene:kind of like Facebook meets assessments. So they have their
Mandy Keene:disc, their values, their Enneagram, their Myers, Briggs,
Mandy Keene:results, love languages, their strengths. It's like the top six
Mandy Keene:assessments in one place, and then you get to look over them.
Mandy Keene:And you don't have to be a master at it. You just need to
Mandy Keene:know enough to be able to be confident with and that's
Mandy Keene:something that I do, is I teach coaches how to read the
Mandy Keene:profiles, and it's really not that hard to learn. And I think
Mandy Keene:it's fun. I think it's so fun because the first person you get
Mandy Keene:to know about is you, you know, and then you get to learn about
Mandy Keene:your spouse and your mom, your dad and your brother and like,
Mandy Keene:and then it's just like, it's, it's so fun. I just think it's
Mandy Keene:such a fun conversation.
Jennifer Takagi:Well, it is. And when I did work for the
Jennifer Takagi:government, we, somebody came in and did disc for us, and I'm at
Jennifer Takagi:a table, and there's a gentleman at work really like him as a
Jennifer Takagi:person. Hey, hey. Hated working with him. Anytime our paths
Jennifer Takagi:cross, like my blood pressure would rise, I would just be
Jennifer Takagi:tense. It was like a cat on a hot tin roof because we could
Jennifer Takagi:not communicate. So we end up at the same table. And I'm like,
Jennifer Takagi:really, we've got 130 people in the office, and I end up at the
Jennifer Takagi:same table with him. Are you freaking kidding me?
Jennifer Takagi:Well, I they
Jennifer Takagi:actually had his like chart out our deal. So we've got these
Jennifer Takagi:like graph charts there, and I can see his, we literally were
Jennifer Takagi:opposite on every single one. You know, my D is here, his is
Jennifer Takagi:there. My eyes here, his is there. You know, the whole
Jennifer Takagi:thing. And in that moment, it was like, I I can now deal with
Jennifer Takagi:him. I can and then I would hear him the way our floors were.
Jennifer Takagi:They were. It was a raised floor with a heating and air
Jennifer Takagi:underneath the floor. So it was with a raised floor, you could
Jennifer Takagi:hear people's footsteps. And if you hear people's footsteps
Jennifer Takagi:enough, you really know who's walking down the aisle, right?
Jennifer Takagi:Like, I I could, like, pick people out by their walk. And I
Jennifer Takagi:was like, okay, here he comes. Okay,
Mandy Keene:I got my shield. Shield up. Shield up.
Jennifer Takagi:Yeah, I'm ready. I can have this
Jennifer Takagi:conversation and not upset me and not upset him, right?
Jennifer Takagi:Because then you truly have a win, win, when you can have
Jennifer Takagi:those conversations. Oh, my God, this has been amazing. Mandy
Jennifer Takagi:again, we could, like, talk all day. How do people do you have a
Jennifer Takagi:link? Obviously, all this will be in the show notes. But like,
Jennifer Takagi:how do we get you? Like, right now, like, where do we find you?
Mandy Keene:Thank you, Jennifer, if you could go to
Mandy Keene:understanding personality.com I am giving away a free PDF of my
Mandy Keene:book, Understanding personality. I'm really proud and excited
Mandy Keene:about it, because I break down. It was written for high DS. I'll
Mandy Keene:tell you that because it's bought a bing bada boom, all the
Mandy Keene:bottom line of every personality, the best of each of
Mandy Keene:these top six assessments. So it's not like a high C book.
Mandy Keene:Otherwise it would have been like 1000 pages.
Jennifer Takagi:1000 pages,
Mandy Keene:small print. No, it's a it's very much for the
Mandy Keene:high, dominant entrepreneur, but I'm very proud of it, because it
Mandy Keene:goes over what's essential to know about each personality
Mandy Keene:type. Um. Um, and if you know you're a coach or considering
Mandy Keene:being a coach, or if you're a business owner and you want to
Mandy Keene:organize, like how to who you need on your team, I recommend
Mandy Keene:going to it, or even just for yourself. So I love this
Mandy Keene:conversation with you. And if you want to create a profile and
Mandy Keene:you want me to read it on air, that's something I've done with
Mandy Keene:other podcast hosts, and it's so much fun.
Jennifer Takagi:Oh my gosh, we're gonna have to do that.
Jennifer Takagi:We're gonna have, yeah,
Mandy Keene:you know your disc. I gotta say, what's real. I've
Mandy Keene:been humbled because I've been singing the disc for 20 plus
Mandy Keene:years. But combining that with the others is really fun and
Mandy Keene:interesting. So if you want to combine those, we could have a
Mandy Keene:party.
Jennifer Takagi:I was practicing my presentation for
Jennifer Takagi:disc. So I had my niece in law and her best friend, and they
Jennifer Takagi:took the assessments, and then we hooked up my laptop to the
Jennifer Takagi:TV, the big screen TV, and so I walked through it and went
Jennifer Takagi:through all the different pieces, and I think I'm doing
Jennifer Takagi:pretty well, right? Like, I'm like, Okay, I think they're
Jennifer Takagi:understanding. I think this is going well, and I feel pretty
Jennifer Takagi:confident about this. And I look up and my niece is just crying,
Jennifer Takagi:like tears are just streaming down our face, and I went, Oh my
Jennifer Takagi:gosh. What did I say? Like, I didn't mean eyes can be
Jennifer Takagi:offensive without meaning to, because we say whatever pops up.
Jennifer Takagi:And I was like, I'm so sorry. Oh, my God. What? What did I
Jennifer Takagi:say? What happened? And she goes, Oh, this time I thought it
Jennifer Takagi:was just so awkward. And I'm not. She's a high s. And when a
Jennifer Takagi:s walks into your room to a party, they find a spot, they
Jennifer Takagi:stand in that spot and they observe the whole room for a
Jennifer Takagi:while, or the whole night, whatever. And I said, and funny,
Jennifer Takagi:her best friend and I were very much aligned with our profiles.
Jennifer Takagi:And I said, Are you kidding me? You're like the smartest one of
Jennifer Takagi:the three of us, because you assess all the people before
Jennifer Takagi:making a decision who you want to play with, Amy and I play
Jennifer Takagi:with everybody, and then we get, you know, burned. And so no,
Jennifer Takagi:there's nothing awkward about you. It's just a different way
Jennifer Takagi:of reading the room. And that was like life changing for her.
Jennifer Takagi:So these kind of things, they seem simple, but the power,
Mandy Keene:thank you for sharing that story. Thank you
Mandy Keene:for sharing and will you pass on another Do you know that the
Mandy Keene:best way for high s is to recharge is to do nothing? Yeah,
Mandy Keene:yeah. That's my favorite advice. Like most of them have so much
Mandy Keene:shame about it, yeah, that's what they need.
Jennifer Takagi:Yeah, oh my gosh. Mandy, this has been the
Jennifer Takagi:best conversation all day. And boy, understanding
Jennifer Takagi:personalities.com. You should take manualities, huh? Yeah. Did
Jennifer Takagi:I get
Mandy Keene:normality? Oh, yeah, understanding
Mandy Keene:normality.com.
Jennifer Takagi:Understanding personality.com and then pay the
Jennifer Takagi:$97 and have the call with her. I mean, there's no reason not
Jennifer Takagi:to. This has been awesome. Mandy, I look forward to playing
Jennifer Takagi:with you more in the future, because I'm I'm sure we can.
Mandy Keene:Thank you, Jennifer, this was fun. Enjoy
Mandy Keene:the rest of your day. Thanks.
Jennifer Takagi:I'm Jennifer Takagi with destin for success,
Jennifer Takagi:and I look forward to connecting with you soon. You.

