Okay, I had to I had to start over. Here we go.
Jennifer Takagi:All right, so on communication styles, the spoken word only
Jennifer Takagi:accounts for 7% of what you say. The tone of your voice accounts
Jennifer Takagi:for 38% and your body language and facial expressions account
Jennifer Takagi:for 55% of your message. So when you're being a leader, when
Jennifer Takagi:you're leading people, your body language and facial expressions
Jennifer Takagi:mean way more than the words that you use now. If something's
Jennifer Takagi:in an email, obviously it's 100% words, like it's 100% But these
Jennifer Takagi:are things that you have control over. You absolutely have
Jennifer Takagi:complete control over. So when we're talking about true
Jennifer Takagi:leadership, it begins with self-awareness. How are other
Jennifer Takagi:people seeing you? How are you coming across? And is it how you
Jennifer Takagi:want to be seen? Somebody made some they thought was funny
Jennifer Takagi:snarky comment about me the other day, and I was like, "Is
Jennifer Takagi:that really how I come across? And the bottom line is, I don't
Jennifer Takagi:think it is. I think they were just having fun and being
Jennifer Takagi:snarky. But those are the kind of things you have to consider.
Jennifer Takagi:Is that really what someone sees? I was being very
Jennifer Takagi:opinionated about something, and a friend of mine will often say,
Jennifer Takagi:"Tell us how you really feel about it, and my husband said
Jennifer Takagi:that the other day, and we were all having this big
Jennifer Takagi:conversation. I was like, "Well, I believe blah blah blah, and my
Jennifer Takagi:husband said, "Why don't you tell us how you really feel? And
Jennifer Takagi:I said, "I don't understand why people say that. I just told you
Jennifer Takagi:how I feel, so I'm not really sure. Like I know you're just
Jennifer Takagi:being a smart aleck, but what does that even mean? Why do
Jennifer Takagi:people say that? I think that's so stupid. I'm pretty clear and
Jennifer Takagi:concise. I'm clear and concise on what I'm saying and what I
Jennifer Takagi:mean. So that just kind of blows my mind a little bit. But I want
Jennifer Takagi:to be aware of what other people think about me, right? And
Jennifer Takagi:everybody in the room was being very clear on their opinions on
Jennifer Takagi:this topic that we were talking about, and so I don't know why I
Jennifer Takagi:got called out. Maybe it's because I was the loudest. I
Jennifer Takagi:don't know, but you have to be aware of how you're showing up,
Jennifer Takagi:I typically show up as confident, knowing what I'm
Jennifer Takagi:talking about, and fairly articulate. That's how I show
Jennifer Takagi:up. That's how I see myself, and people reflect That back and
Jennifer Takagi:being a great leader, like I'm really caught up in do what you
Jennifer Takagi:say you're gonna do. If you say you're gonna turn something in
Jennifer Takagi:by end of day, turn it in by end of day. Like those things to me
Jennifer Takagi:are very important. If you say you're bringing something to an
Jennifer Takagi:event, number one, you show up, and number two, you bring what
Jennifer Takagi:you say you're going to bring. All those things add up as a
Jennifer Takagi:leader on if people respect you and if they're willing to follow
Jennifer Takagi:you. Now, one thing that was like a big learning experience
Jennifer Takagi:for me was we don't all show up the same way. I had a boss that
Jennifer Takagi:was very loud and very emotional and very passionate, and he
Jennifer Takagi:created an immense amount of stress for me because I. I felt
Jennifer Takagi:all of that, even when it wasn't directed at me, I felt it. The
Jennifer Takagi:next boss I had, I think, he came across as mad at me one
Jennifer Takagi:time, and it was so interesting that that was the thing that
Jennifer Takagi:irritated him because it wasn't even like technically my fault.
Jennifer Takagi:I was like, "Well, how was I supposed to have known that?
Jennifer Takagi:Well, but we promised this. Well, did you tell me that?
Jennifer Takagi:Like, no. So this is what happened. It was all fixable. It
Jennifer Takagi:was all doable. But his mo modus operandi, and how he showed up
Jennifer Takagi:was very different. And I'm just gonna say my stress level
Jennifer Takagi:plummeted. I didn't realize how verbal abuse impacted me, and
Jennifer Takagi:and that's what it is when people scream. And yell and act
Jennifer Takagi:a fool, or even if they just raise their voice in you know
Jennifer Takagi:high passion over everything, I just want you to know at some
Jennifer Takagi:point it impacts everybody who hears it. So is that the kind of
Jennifer Takagi:leader you want to be?
Jennifer Takagi:When I taught classes for the great state of Oklahoma, we
Jennifer Takagi:talked about how you want to show up as a leader, and
Jennifer Takagi:oftentimes people would say, "I don't know, I don't know, I
Jennifer Takagi:don't know how I want to show up, I don't know what I want to
Jennifer Takagi:do, and one way you can do that is make a list of all the things
Jennifer Takagi:you hated about past bosses, on how they did things. On
Jennifer Takagi:sometimes they drop deadlines on you at the very last minute, and
Jennifer Takagi:they wanted it done like three days ago, or they would make you
Jennifer Takagi:turn in things three days early, but not tell you why. I used to
Jennifer Takagi:get irritated about all the time. The deadline was Friday,
Jennifer Takagi:and I would have to turn it in Tuesday or Wednesday, and I was
Jennifer Takagi:like, I don't understand this. Someone finally explained to me
Jennifer Takagi:they had to compile it from multiple offices and only turn
Jennifer Takagi:in one report. They weren't just forwarding what each office
Jennifer Takagi:presented. Okay, then I could get less irritated. So what did
Jennifer Takagi:I want to do as a boss? I didn't want to scream and yell and act
Jennifer Takagi:a fool. I didn't want to be overly passionate about
Jennifer Takagi:everything that came in and happened, and I wanted to tell
Jennifer Takagi:people why as much as possible. If people understand why they're
Jennifer Takagi:doing something and the impact it has on the organization as a
Jennifer Takagi:whole, you're gonna get their buy-in. So if you ever feel like
Jennifer Takagi:I don't know what I want to do, how I want to show up as a
Jennifer Takagi:leader, as a coach, as a parent, as a spouse, as a partner, if
Jennifer Takagi:you can't identify how you want to show up. List all the things
Jennifer Takagi:you don't want to do, and then come up with the list of
Jennifer Takagi:opposite. A lot of times, I've heard that you're not supposed
Jennifer Takagi:to focus on the negative. Like, tell me all the bad things that
Jennifer Takagi:happened in first grade or whatever, because then you just
Jennifer Takagi:focus on the bad, and I don't disagree with that. But what I
Jennifer Takagi:will say is, if you can't come up with a positive, solid
Jennifer Takagi:solution, if you list the negative, you can language-wise
Jennifer Takagi:convert it to a positive. Yelling, speaking in a normal
Jennifer Takagi:tone. Unrealistic deadlines, realistic deadlines for the
Jennifer Takagi:task. Like you can literally switch that around, and as as
Jennifer Takagi:you start becoming more aware of the things that impacted You,
Jennifer Takagi:the more you can start to put together a list of how you want
Jennifer Takagi:to show up, how you want to be perceived. I've had a lot of fun
Jennifer Takagi:over the last several years as an entrepreneur, traveling more
Jennifer Takagi:than I ever have before, and meeting big groups of people,
Jennifer Takagi:and this one cruise I've been on three times. Many of the people
Jennifer Takagi:are the same, new people every year, and it's taken that long
Jennifer Takagi:to get to know people because they show up with a whole group
Jennifer Takagi:and they're all working with the same coach and they all kind of
Jennifer Takagi:stick together. So it can be kind of hard to navigate and
Jennifer Takagi:step in and join that group, but the longer I've been there, I've
Jennifer Takagi:started to build a reputation for myself, and it's positive
Jennifer Takagi:for the most part. I don't have people going around. Ooh, tell
Jennifer Takagi:me how you really feel, because that just is such a trigger for
Jennifer Takagi:me. But I have started showing up as the 12-minute success
Jennifer Takagi:coach, and I'm going to show up on time, and I'm going to
Jennifer Takagi:interact with people, and I'm going to be inclusive. I hate
Jennifer Takagi:being left out, so being inclusive is very, very
Jennifer Takagi:important to me. So as as a leader, and you lead in so many
Jennifer Takagi:ways in your life, in so many ways. People are like, I'm not a
Jennifer Takagi:leader. I don't have that title. You don't have to have a title.
Jennifer Takagi:It's your behavior. It's how you show up. You can decide today
Jennifer Takagi:how you want to show up, how you want to be seen, and how you
Jennifer Takagi:want to lead others-it's your choice. You totally can. I'm
Jennifer Takagi:Jennifer Takagi, and I look forward to connecting with you
Jennifer Takagi:soon.

