What makes a great Day Two report of findings, and how do you help patients understand the care you're recommending? Dr. Lona and Dr. Andrew explore why an effective Day Two conversation goes beyond following a script or explaining examination findings. They discuss how to connect care recommendations to the patient's goals, communicate in a way that fits the person sitting in front of you, and explain the frequency, duration, and purpose of care with confidence. From using relatable analogies to presenting a clear plan based on objective findings, they show why patients need more than information. They need to understand where they're going, why the recommended care matters, and what it will take to get there.
Key Highlights
02:00 – A different way to think about scripts that helps you learn the structure of a great Day Two without sounding robotic.
04:06 – How the story you uncover on Day One becomes the foundation for connecting with patients and guiding the Day Two conversation.
06:01 – Using what you know about a patient to explain care frequency in language that already makes sense to them.
08:00 – Why recommending care one week at a time can leave patients without the information they need to make an educated decision.
12:10 – The distinction between explaining what your care includes and helping patients understand the outcome they're actually working toward.
14:30 – Recognizing when your report of findings needs more explanation and when continuing to talk may be working against you.
16:11 – Rethinking the report of findings as an opportunity to help patients understand their options rather than simply trying to sell a care plan.
20:04 – Why patient goals and objective examination findings both matter when creating recommendations you can confidently stand behind.
24:07 - Expanding patient care doesn't have to mean moving away from chiropractic principles. Dr. Pete speaks with Dr. Caleb Braddock from Success Partner Genesis Back and Neck about integrating spinal decompression into existing practices. They explore how a partnership model with built-in marketing, patient management, and clinical protocols can help chiropractors serve patients with complex disc conditions while creating new opportunities for sustainable practice growth.
Resources Mentioned
Learn more about the TRP Remarkable Practice Immersion - Nov 13 - 14, 2026 in Adelaide, AUS - https://theremarkablepractice.com/upcoming-events/
For more information about Genesis Neck & Back, please visit: https://genesisback.com/
To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast
Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast