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The transition from being the Owner Operator to CEO requires two foundational and fundamental transformations. First is the identity shift, the second is the behavioral shift. One of the most significant behavioral adjustments requires delegating the 15 primary functions of your business to the members of your team. These primary functions determine the quality of business you have now and will have ultimately. These functions are happening, the question is are they happening well? Let’s dig in and you will see!
00:38 – Dr. Pete and Dr. Stephen introduce today’s topic, The Accountability Grid
08:37 – Dr. Pete and Dr. Stephen discuss the fifteen primary functions of a chiropractic business
13:46 – Dr. Pete and Dr. Stephen take a moment to promote Chiro Match Makers and Digital Care 100
15:37 – Dr. Pete and Dr. Stephen continue to break down The Accountability Grid in further detail
19:55 – Dr. Pete and Dr. Stephen stress the importance
22:43 – Dr. Pete and Dr. Stephen analyze Retention, Team-Building and Collections
26:40 – Dr. Pete and Dr. Stephen let listeners know where they can download a copy of the Accountability Worksheet
EPISODE QUOTES
“Accountability is what creates focus. And focus is what makes the difference between busyness and productivity.” (04:30) (Dr. Stephen)
“The reality is that identifying where you are now is a really healthy thing to do. It’s really important, even if what you look at is not what you want it to be.” (09:10) (Dr. Pete)
“Attraction is marketing. And the purpose of marketing is to generate leads.” (12:16) (Dr. Stephen)
“In order for you to not have these 7s, 8s and 9s drop down to 1s, 2s and 3s, accountability is how you do that.” (21:12) (Dr. Pete)
“Show me how the money works in a business and I’ll show you the culture of that business.” (25:06) (Dr. Stephen)
LINKS MENTIONED
Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business
