March 25, 2025

136: How Yener Benaroya of Virtual Latinos Helps Law Firms Scale with Virtual Professionals

136: How Yener Benaroya of Virtual Latinos Helps Law Firms Scale with Virtual Professionals
Apple Podcasts podcast player badge
Spotify podcast player badge
Castro podcast player badge
RSS Feed podcast player badge
Apple Podcasts podcast player icon Spotify podcast player icon Castro podcast player icon RSS Feed podcast player icon

Delegation isn't just about offloading tasks—it’s the secret to scaling a law firm without sacrificing quality or control. I sat down with Yener Benaroya, Chief Business Development Officer at Virtual Latinos, to discuss how law firms can leverage nearshore talent, streamline processes, and build a more efficient team. Yener shares insights on hiring virtual professionals, overcoming delegation fears, and optimizing business systems for long-term success. Whether you’re looking to free up your time, improve client service, or reduce costs, this conversation will help you take the next step toward smarter law firm management.

Key Topics

[03:46] How Yener’s background in business development and remote staffing led him to Virtual Latinos.

[05:05] The difference between nearshoring and offshoring and why nearshore hiring is growing.

[06:30] How Latin American virtual professionals can fill legal assistant and paralegal roles.

[08:05] The cost savings and efficiency advantages of hiring remote legal staff.

[09:40] Why most law firms prioritize English fluency over bilingual capabilities.

[11:25] The most in-demand virtual roles in the legal industry, from intake specialists to case managers.

[12:50] Why social media management and marketing roles are increasingly being outsourced.

[14:25] The power of automation in legal practices and the importance of structured workflows.

[15:50] Why systems and processes are the foundation for successfully managing remote teams.

[17:25] How to build a structured intake process that improves client satisfaction and efficiency.

[18:45] The common mistakes law firms make when hiring virtual assistants.

[20:15] How to ensure accountability and communication when managing remote employees.

[21:50] Why law firms that embrace systems and delegation scale faster than their competitors.

[23:40] The importance of shifting your mindset from expense-based hiring to investment-based hiring.

[25:05] How to transition from one or two virtual professionals to a fully integrated remote team.

[26:45] The key differences between cultural work styles in Latin America, the Philippines, and India.

[28:15] Why law firms should use case management software before expanding their teams.

[29:50] Best practices for implementing KPIs and tracking law firm productivity.

[31:35] Yener’s favorite productivity hacks and time management strategies for busy professionals.


Resources Mentioned

Books


Apps & Technologies:

  • Google Drive – For organizing SOPs and business documentation.
  • Calendly – Automating scheduling and time blocking.
  • Telegram & WhatsApp – Preferred platforms for business communication.
  • ChatGPT – Used for workflow automation and brainstorming.

Podcasts:



About Guest:

Yener Benaroya is a results-driven leader with over 20 years of experience in recruitment, business development, and organizational leadership. Originally from Istanbul and now based in San Diego, he brings a global perspective with fluency in Turkish, English, and Spanish.

As Chief Business Development Officer at Virtual Latinos, Yener oversees Sales and Recruitment, aligning teams with organizational goals and optimizing talent pipelines. His expertise includes organizational leadership, talent strategy, and business development, with a passion for driving growth, fostering partnerships, and enhancing operational efficiency.

Let’s connect to explore impactful collaborations!

LinkedIn: https://www.linkedin.com/in/yener-benaroya-04445313 

Website: https://www.virtuallatinos.com/ 


About Jay Berkowitz:

Jay Berkowitz is a digital marketing strategist with decades of experience in the industry. As the CEO of Ten Golden Rules, he has helped countless law firms and businesses harness the power of the internet to achieve remarkable growth and visibility. Jay is also a renowned keynote speaker and author, sharing his expertise at various industry events and publications worldwide.


Connect with Ten Golden Rules

Subscribe to Ten Golden Rules on YouTube

Check out our webinars on TenGoldenRules.com

Connect with Ten Golden Rules on LinkedIn

Follow Ten Golden Rules on Facebook

Connect with Jay Berkowitz on LinkedIn


Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!


Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.


Leave us an Apple Podcast review

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.