Dec. 10, 2024

Building Genuine Connections Through Bold Strategies with Jason Zygadlo | RR288

Building Genuine Connections Through Bold Strategies with Jason Zygadlo | RR288

How do you stand out in a world full of competition?

Jason Zygadlo, founder of Build.Your.Own.Brand., joins me to share his journey from creatively breaking into pharmaceutical sales to becoming an expert in helping people and businesses stand out. Jason’s stories are filled with grit and ingenuity, like the time he wore scrubs to prepare for a medical sales interview or how he turned video messaging into a game-changer for building relationships. He’s passionate about teaching others to be different and memorable in a way that creates genuine connections.

Jason also talks about his love for video communication, explaining how it can help salespeople, businesses, and job seekers stand out in a crowded market. Whether it’s thanking customers or grabbing the attention of a decision-maker, his tips will make you rethink how you connect with others.

Key Takeaways:

  • Creativity and boldness can open doors where traditional methods fail, as Jason’s early career stories prove.
  • Video messaging is a powerful tool for standing out, building trust, and creating lasting impressions.
  • Authenticity matters—imperfections in videos or messages can actually make them more relatable and impactful.
  • Focusing on personalized communication, like tailored videos, can strengthen customer loyalty and retention.
  • Being memorable often means stepping out of your comfort zone and trying something new, even if it feels risky.


Connect with Jason:


Website: https://www.careercoachbyob.com/


LinkedIn: https://www.linkedin.com/in/jason-a-zygadlo-9051311/


Facebook: https://www.facebook.com/jason.zygadlo


Instagram: https://www.instagram.com/jzig1978/


In appreciation for being here, I have some gifts for you:

A LinkedIn Checklist for setting up your fully optimized Profile:

An opportunity to test drive the Follow Up system I recommend by taking the

3 Card Sampler – you won’t regret it.


AND … Don’t forget to connect with me on LinkedIn and be eligible for my

complimentary LinkedIn profile audit – I do one each month for a lucky

listener!


Connect with me:

http://JanicePorter.com

https://www.linkedin.com/in/janiceporter/

https://www.facebook.com/janiceporter1

https://www.instagram.com/socjanice/


Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and

think that others could benefit from listening, please share it using the social

media buttons on this page.


Do you have some feedback or questions about this episode? Leave a note in

the comment section below!


Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can

subscribe to the podcast on Apple Podcasts or your favorite podcast app.


Leave us an Apple Podcast review

Ratings and reviews from our listeners are extremely valuable to us and

greatly appreciated. They help our podcast rank higher on Apple, which

exposes our show to more awesome listeners like you. If you have a minute,

please leave an honest review on Apple Podcasts.

Transcript
Janice Porter:

Hi everyone, and welcome to this week's episode



Janice Porter:

of relationships rule. I have a great guest with me today who I



Janice Porter:

think I met for 20 minutes and we never stopped talking, so I'm



Janice Porter:

really excited to have him on the show. Jason zygadlo, did I



Janice Porter:

say it right. You're



Jason Zygadlo:

very close. It's actually, it's okay. Z gatlow is



Jason Zygadlo:

Yep. You were good. You were good. Okay,



Janice Porter:

okay, Jason, welcome to the show. First of



Janice Porter:

all, thank



Jason Zygadlo:

you so much, Janice for having me. It's a



Jason Zygadlo:

pleasure to be here, and I have to echo what you said. I do feel



Jason Zygadlo:

like when we spoke the other day for the first time. It was a



Jason Zygadlo:

great conversation and felt like it, you know, could have went



Jason Zygadlo:

way longer. I'm happy to be here.



Janice Porter:

Thank you, and I think that speaks also to the



Janice Porter:

fact that we're both relationship people. And I think



Janice Porter:

that always makes it so much easier for me when I know



Janice Porter:

someone gets me right away. And yours, you know you you were



Janice Porter:

very passionate about the work that you do, and I'm excited to



Janice Porter:

share it with with my audience. So just a little background. Can



Janice Porter:

you give me a little give my audience a little snippet of



Janice Porter:

where you came from and what you're doing now?



Jason Zygadlo:

Yeah, it's a good question. So I graduated from



Jason Zygadlo:

Kent State. I was a first time first generation college



Jason Zygadlo:

graduate, proud of that, and then wanted to get into sales. I



Jason Zygadlo:

wasn't exactly sure what. Jumped into pharmaceutical sales, very



Jason Zygadlo:

tough industry to break into. I have a creative story of how I



Jason Zygadlo:

did it, of standing in a parking lot and handing my resumes out



Jason Zygadlo:

and being different and memorable and creative.



Janice Porter:

It's a great story. It's, don't gloss over



Janice Porter:

it, because it's part of what made you what you do now. So be



Janice Porter:

for sure, share it.



Jason Zygadlo:

Yeah, yeah. So you know, I was it was getting



Jason Zygadlo:

rejected, applying online, being told I didn't have any



Jason Zygadlo:

experience. And so I felt like I needed to just mix things up and



Jason Zygadlo:

do things a little differently. And so I would go to where the



Jason Zygadlo:

sales reps were, and that was at a doctor's office. Basically



Jason Zygadlo:

loitered around in the lobby. And this is pre LinkedIn. This



Jason Zygadlo:

is early 2000 so when the Chevy and Palas and Ford Tauruses were



Jason Zygadlo:

pulling in, those were the those are the company cars. Typically



Jason Zygadlo:

at the time, I would approach a gentleman or gal in a suit who



Jason Zygadlo:

was jumping out of their car and filling their bag up with



Jason Zygadlo:

samples and pens to go take into the offices and approach them. I



Jason Zygadlo:

had a shiny folder that I had purchased Janice and made my



Jason Zygadlo:

resume and printed my own business cards with simply my



Jason Zygadlo:

name, my email address, my phone number, and would approach



Jason Zygadlo:

these, these folks, and say, Look, can you help me? I need



Jason Zygadlo:

help, and I don't have any parents or neighbors or anyone



Jason Zygadlo:

that's in the medical space, but can you pass this along for me?



Jason Zygadlo:

And I think some people probably looked at me like I was crazy,



Jason Zygadlo:

but little did I know, when someone got out of the passenger



Jason Zygadlo:

seat, it was a sales manager working with their sales rep for



Jason Zygadlo:

the day, a ride along, common thing. And so you can only



Jason Zygadlo:

imagine how they saw me, gritty, creative, different, doing the



Jason Zygadlo:

job and not afraid to cold call, right? And so my resume got into



Jason Zygadlo:

those hands. I spent some a few years doing that line of work,



Jason Zygadlo:

pharmaceutical sales. And then I don't want to say I got bored. I



Jason Zygadlo:

just wanted a greater challenge. I was dropping lunches off and



Jason Zygadlo:

dropping off samples, and wasn't having the discussions that I



Jason Zygadlo:

really wanted to. And so similarly, I was labeled as a



Jason Zygadlo:

pharmaceutical rep. You don't sell anything. You drop off



Jason Zygadlo:

lunches and bring samples. And I'm like, precisely, this is



Jason Zygadlo:

kind of why I want to do something different. And so was



Jason Zygadlo:

constantly being told, No, no, no, no, no. And again, I put my



Jason Zygadlo:

thinking cap on and thought, how can I be different in a way that



Jason Zygadlo:

I can capture some attention? And so I had an upcoming



Jason Zygadlo:

interview, after several interviews that that didn't go



Jason Zygadlo:

anywhere, and I put the scrubs on, I took the suit off, I drove



Jason Zygadlo:

out to a local hospital, which was in my area where I sold



Jason Zygadlo:

pharmaceuticals. And I I'll never forget, I knew these



Jason Zygadlo:

products that I would potentially be selling were in



Jason Zygadlo:

the operating room or in the ICU, and I knew I couldn't break



Jason Zygadlo:

into the operating room, so the next best thing was to figure



Jason Zygadlo:

out a way to get into the ICU. And I held my breath. I pushed



Jason Zygadlo:

the button. It said, Do not enter. I walked in, and I hear



Jason Zygadlo:

all the sun with scrubs on, yes, and so I happened to just see a



Jason Zygadlo:

physician who was there rounding on his patients in the evening.



Jason Zygadlo:

This is when I went. I felt like maybe it was a little bit more



Jason Zygadlo:

sly to go in at night. And he's like, Jason, what the heck you



Jason Zygadlo:

doing in scrubs? And I said, Doctor, you know, here's the



Jason Zygadlo:

story. You actually written me a recommendation letter. You know,



Jason Zygadlo:

I've been looking from new opportunities. Here's the deal.



Jason Zygadlo:

These products I know are in the OR. In the in the ICU, and can



Jason Zygadlo:

you show me what they look like? Can you tell me how they work? I



Jason Zygadlo:

want to come prepared to this, to this interview. And so, you



Jason Zygadlo:

know, to make a long story short, we sat down. I was taking



Jason Zygadlo:

notes. Smoke was coming off the paper, and I wanted to document



Jason Zygadlo:

everything Janice, because in this relationship building, you



Jason Zygadlo:

know, I talk about you've heard of everybody knows, know like



Jason Zygadlo:

and trust. So when you're interviewing, you only have a



Jason Zygadlo:

small window of time to build some trust and likability. So



Jason Zygadlo:

when I sat down with this hiring manager, I said, before we get



Jason Zygadlo:

started, can I share a story? He said, absolutely. I pulled the



Jason Zygadlo:

scrubs out with the receipt to validate what I was about to



Jason Zygadlo:

say, and then I proceeded to explain to him the story. And I



Jason Zygadlo:

pulled a business card out from the nurse who had her name on it



Jason Zygadlo:

and phone number again. And she endorsed the idea that if



Jason Zygadlo:

someone needed to call and validate the story, by all



Jason Zygadlo:

means, please do. And so this manager was just like, what you



Jason Zygadlo:

did what? And so that was how I broke into medical sales. I



Jason Zygadlo:

ended up getting that job. I spent 20 years roughly, selling



Jason Zygadlo:

medical devices of all sorts of things. And in 2019 I was



Jason Zygadlo:

diagnosed with Hodgkin's lymphoma. And so for me, it was



Jason Zygadlo:

a time to, you know, simply reflect, is this what I want to



Jason Zygadlo:

continue to do as a career? And I chose to then pivot out of the



Jason Zygadlo:

cardiothoracic and vascular space into selling oncology



Jason Zygadlo:

products a smaller company, and then I've always liked the



Jason Zygadlo:

smaller, privately held companies, and then pivoted,



Jason Zygadlo:

and, you know, the bigger carrot was dangled in front of me. I



Jason Zygadlo:

went chasing it to another job, and then it was quickly laid



Jason Zygadlo:

off. That's kind of the high risk, high reward of medical



Jason Zygadlo:

devices, especially in the startup world. And so from



Jason Zygadlo:

there, I just over that 20 years that it was selling medical



Jason Zygadlo:

devices, I was somehow anointed as the person to come to when



Jason Zygadlo:

they were job searching because of my approach and being



Jason Zygadlo:

different and unique and memorable. And so, you know,



Jason Zygadlo:

with the encouragement of my wife, she was like, why don't



Jason Zygadlo:

you make this your your career, this is your real passion. I see



Jason Zygadlo:

how excited you get when you help people. Why not do that?



Jason Zygadlo:

And so I'm like, Well, I'm just a little old sales guy. I don't



Jason Zygadlo:

really know and and here I am now started build your own



Jason Zygadlo:

brand, and that's exactly what I do. Help individuals and



Jason Zygadlo:

businesses try to be different and memorable when it comes to



Jason Zygadlo:

prospecting or or whatever it is, and there's a lot of



Jason Zygadlo:

creative tactics and tools that I use for for businesses and



Jason Zygadlo:

individuals to do just that. So it's



Janice Porter:

a great story, and thank you for sharing,



Janice Porter:

because there are, there aren't that many people that can be or



Janice Porter:

have that creativity and pull it off and, you know, actually go



Janice Porter:

through it. I had a friend who sadly passed away a couple of



Janice Porter:

years ago, and we've known each other since university, and she



Janice Porter:

was like you, she reminds you. Remind me of her in this in your



Janice Porter:

brain, because she used to come up with these wacko things that



Janice Porter:

definitely got people's attention, and she could pull it



Janice Porter:

off, and she'd spend a lot of time prepping for one of these,



Janice Porter:

you know, projects that she was doing to to make that happen.



Janice Porter:

And I hadn't, I haven't come across anybody like like her for



Janice Porter:

a long time. So that was one of the things that that I noticed



Janice Porter:

when I first talked to you, and I love the story about the



Janice Porter:

scrubs and having the guts to do that anyway as well. But being



Janice Porter:

prepared is really the motto there, being prepared, but doing



Janice Porter:

it in a different way. So I do know that today it's funny,



Janice Porter:

because when you were saying when you first did that, and you



Janice Porter:

got the the validation of the nurse and the doctor, whatever,



Janice Porter:

and today we just take a photo of them right, holding it, and



Janice Porter:

we'd have it with us, right, sure. So it's a little easier



Janice Porter:

today to make that happen, but, but one of the things that you



Janice Porter:

and I talked about, that I know that you are using to make these



Janice Porter:

things happen is video, and video is a big thing these days.



Janice Porter:

It's big on LinkedIn, and I talk about it with video messaging on



Janice Porter:

LinkedIn and things like that. And I know that you do a lot



Janice Porter:

with some of your your clients, like job seekers in particular,



Janice Porter:

on LinkedIn, but with a as business owners and and sales



Janice Porter:

professionals, they have to stand out too, and we don't all



Janice Porter:

love video. So tell me how to make it easy and talk me into,



Janice Porter:

you know, finding ways to make that work for me. Yeah,



Jason Zygadlo:

it's a great question. So you have to first,



Jason Zygadlo:

you know, comfort is the enemy of growth, right? So, yes, you



Jason Zygadlo:

have to practice. You have to turn that camera on and just in,



Jason Zygadlo:

just practice. And before I launched my first video, I think



Jason Zygadlo:

it was like paralysis by analysis, right? I'm sitting



Jason Zygadlo:

there and I'm, I don't want to send a video, because I'm like,



Jason Zygadlo:

wait a second. I said an um or an uh, and I did, wasn't



Jason Zygadlo:

looking. Exactly at the camera. And so, you know, at the end of



Jason Zygadlo:

the day, we're not professional video people, right? And and I



Jason Zygadlo:

think that's a part of the genuineness and authenticity



Jason Zygadlo:

that people can see in the videos, is that what you see in



Jason Zygadlo:

me right now is really who I am, and a good snapshot into my own



Jason Zygadlo:

personality. So I just encourage anyone to, if they're interested



Jason Zygadlo:

in using, or thinking about using that type of technology,



Jason Zygadlo:

to just practice. I sent my wife more videos than I really want



Jason Zygadlo:

to acknowledge, but it was just to kind of get comfortable and



Jason Zygadlo:

get the flow down. And finally, you just have to say it's okay.



Jason Zygadlo:

Maybe I did leave off something, maybe I did have a number and a



Jason Zygadlo:

but again, I think that's just the way I speak, and that's who



Jason Zygadlo:

I am, and I don't think there's anything wrong with that. I



Jason Zygadlo:

think we're hard on ourselves. And I gave a keynote



Jason Zygadlo:

presentation not that long ago at a university, and there was a



Jason Zygadlo:

video that I had prepared, and it wasn't my best video, Janice,



Jason Zygadlo:

but I left it in there intentionally, because after I



Jason Zygadlo:

played the video, I paused and I said, I want to go back and



Jason Zygadlo:

watch the video, and I want to tell you all candidly, I almost



Jason Zygadlo:

took this out, and I shot this same video probably 10 times,



Jason Zygadlo:

and finally, I just went with this version. And let me just



Jason Zygadlo:

tell you a couple things. You know, you can see that I didn't



Jason Zygadlo:

do this or I wanted to say that, and they didn't know that. Yeah,



Jason Zygadlo:

right, that's the beauty. Yes. And so it's okay to send a video



Jason Zygadlo:

and and maybe not be perfect. That's, that's what I tell



Jason Zygadlo:

people. And it's, it's just important to get past that



Jason Zygadlo:

hurdle. That's



Janice Porter:

a huge one. And I think that that that is really



Janice Porter:

great advice. My problem, I, I'll, you know, I always say I



Janice Porter:

it's, I see the real me on there, especially on my phone.



Janice Porter:

You know, on Zoom, I can have a little bit of a filter on it,



Janice Porter:

and I can't find a way to filter it on my phone properly, or I'm



Janice Porter:

but I have bought a a tripod, a little tripod, which is better,



Janice Porter:

because holding the phone is the worst for me, and so finding



Janice Porter:

little things to help along the way, and then doing what you



Janice Porter:

just said, letting go of it, having to be perfect, and just



Janice Porter:

realizing, like at the beginning of this episode, I had to



Janice Porter:

restart the beginning or do it over because I bobbled my words.



Janice Porter:

But again, even though I did that, I in the real version of



Janice Porter:

the in the second version of of the introduction, I got your



Janice Porter:

name wrong, and I thought, oh, but you know what? It's okay. It



Janice Porter:

is. We



Jason Zygadlo:

could have started over again, right? But



Jason Zygadlo:

you just choose to roll with it, and it's as simple, Hey, is it Z



Jason Zygadlo:

God low? Z God low, yeah, we move on and and that's the



Jason Zygadlo:

beauty of just being genuine and real and authentic. I think



Jason Zygadlo:

sometimes when it's too perfect Janice, it almost looks



Jason Zygadlo:

scripted, and therefore minimizes some of the



Jason Zygadlo:

authenticity in general. You mean, yeah, great point.



Janice Porter:

Okay, so tell me about as a business owner or



Janice Porter:

sales professional, really, or how would I use video to stand



Janice Porter:

out from the crowd, from Yeah? What do you share, share with



Janice Porter:

people? How do you teach, yeah? So,



Jason Zygadlo:

so as a sales professional in the medical



Jason Zygadlo:

device world is when I learned to start using these videos and,



Jason Zygadlo:

and I was trying to chase down busy doctors, and had a large



Jason Zygadlo:

territory, trying to cover a lot of ground and, and the fact is,



Jason Zygadlo:

if you're driving all over God's green earth and just leaving



Jason Zygadlo:

information because you stumble upon the gatekeeper, who you



Jason Zygadlo:

know doesn't let you see the the end user. And for me, at the



Jason Zygadlo:

time, it was the busy surgeons. I had to figure out a better



Jason Zygadlo:

way. And so how can I now create a video, send it when I had



Jason Zygadlo:

their email address or cell phone number, and text it, or



Jason Zygadlo:

even through LinkedIn, multiple ways to send them. But the



Jason Zygadlo:

beauty was this, you and I send emails today, and we don't know



Jason Zygadlo:

if they're opened, I mean, for the most part, but the video and



Jason Zygadlo:

the platform and the technology, there's some analytical



Jason Zygadlo:

components to it that allow you to see when the video was



Jason Zygadlo:

opened, how long the video was watched, and that become



Jason Zygadlo:

extremely important to me. If there was a particular physician



Jason Zygadlo:

that I was trying to, you know, really put a lot of energy into



Jason Zygadlo:

tracking down, then I can gage, okay, he's watched some of the



Jason Zygadlo:

videos. He's watched them in their entirety. You know, I know



Jason Zygadlo:

he's gotten some of the messaging. When I first took the



Jason Zygadlo:

job, I would send an intro video. Hey, Dr Janice, it's



Jason Zygadlo:

Jason. I know we haven't met yet. I just wanted you to put a



Jason Zygadlo:

face with the name. I am your new sales rep for this product,



Jason Zygadlo:

and here's my contact information. And by the way, I



Jason Zygadlo:

did leave some information with Gloria, the gatekeeper. I just



Jason Zygadlo:

want you to know it's there. Now I'm putting her on the hook a



Jason Zygadlo:

little bit too, and creating some accountability. That



Jason Zygadlo:

message or that information better get to him. But I was



Jason Zygadlo:

constantly just finding ways to add value, never sending



Jason Zygadlo:

anything. And so. So that was one way I would use it as a



Jason Zygadlo:

sales professional, and then secondly, as a thank you. If I



Jason Zygadlo:

were to work in the operating room with the physician, maybe



Jason Zygadlo:

for the first time. Or, you know, I typically don't send



Jason Zygadlo:

email thank yous anymore. I send a video that just simply says,



Jason Zygadlo:

Hey, Janice, it's Jason. I wanted to say thank you for the



Jason Zygadlo:

podcast time today and the conversation, it was great



Jason Zygadlo:

listen. I could have emailed you, but I wanted to send a



Jason Zygadlo:

message in a more creative and personalized way to let you know



Jason Zygadlo:

how grateful I am, and that's the differentiator. But it was



Jason Zygadlo:

an email. It wasn't an email the video that you sent. Oh, so, so



Jason Zygadlo:

the video that I would create could be texted, could be



Jason Zygadlo:

texted, yeah, or it could be sent by email, or it could be



Jason Zygadlo:

sent through LinkedIn. Oh, god, okay, yeah, okay, but, but my



Jason Zygadlo:

point is it I could have, I always kind of like to say I



Jason Zygadlo:

could have sent a traditional email, but I wanted to send you



Jason Zygadlo:

some, send you something a little bit different and more



Jason Zygadlo:

creative and personalized, and I get a lot of feedback. Wow,



Jason Zygadlo:

that's so cool. How'd you do that? Can you show me how to do



Jason Zygadlo:

that? And people like that, because you're seeing more and



Jason Zygadlo:

more communication being done by video.



Janice Porter:

Yeah, absolutely. I mean, I, I, whenever I



Janice Porter:

introduce that video messaging on LinkedIn, people go, I didn't



Janice Porter:

know you could do that. Yes. So, and it does make you stand out



Janice Porter:

from the



Jason Zygadlo:

crowd. So it does. And for businesses, how do



Jason Zygadlo:

you prospect? I mean, as a sales person, my example is getting to



Jason Zygadlo:

the doctor, getting to the end user. Maybe it's a nurse, maybe



Jason Zygadlo:

it's a purchasing person in the hospital. You know, you can send



Jason Zygadlo:

all of them messages in lots of creative ways. But as a business



Jason Zygadlo:

owner, I you know when I talk to clients that are business owners



Jason Zygadlo:

and trying to again, they have their own glory of the



Jason Zygadlo:

gatekeeper. They have their own, you know, gatekeepers that



Jason Zygadlo:

they're trying to get past. How can we come up with the strategy



Jason Zygadlo:

to send messages and tailor it to that respective business and



Jason Zygadlo:

get the message out? And then as a thank you. I think you know



Jason Zygadlo:

oftentimes, and we may have talked about this when we spoke



Jason Zygadlo:

the other day, if you watch TV for a few minutes, you'll see



Jason Zygadlo:

commercials all the time geared towards the new customer. But



Jason Zygadlo:

what about the customer that you work so hard to earn and that



Jason Zygadlo:

you've had now for X amount of years? How nice would it simply



Jason Zygadlo:

be to just say, hey, Janice, I just we haven't done a good



Jason Zygadlo:

enough job to say thank you. You've been a customer of ours



Jason Zygadlo:

for seven years. It looks like, according to the you know, the



Jason Zygadlo:

data here, and we just want to say thank you so much. We



Jason Zygadlo:

appreciate your loyalty. And we just thought we would reach out



Jason Zygadlo:

to you in a more creative and personalized way to let you know



Jason Zygadlo:

how grateful we are for the relationship that we've built,



Jason Zygadlo:

and we look forward to doing it for several more years. Thank



Jason Zygadlo:

you. And that's just a way to really recognize those folks



Jason Zygadlo:

that you've worked so hard to earn. You don't want to lose



Jason Zygadlo:

them. Then you play this game of lose customer, gain new



Jason Zygadlo:

customer. We got to give them love too, and it's just a very



Jason Zygadlo:

simple way to just let them know. Yeah.



Janice Porter:

I think it's a great tool to have in the



Janice Porter:

toolbox, I think. And we're going to talk a little bit



Janice Porter:

offline about this, I think, afterwards, but I think it's a



Janice Porter:

good fit with people. My audience know that I've talked



Janice Porter:

about sending cards and gifts to people as well and dripping on



Janice Porter:

them when they're not expecting it, or sending them a card when



Janice Porter:

they're not expecting it. And I think the video does the same



Janice Porter:

piece, and I think mixing it up is really good. I do think that



Janice Porter:

the key, going back to the know, like and trust factor that you



Janice Porter:

mentioned earlier, the key, though, is to be sincere. And I



Janice Porter:

think sometimes with the, I don't know, maybe with bigger



Janice Porter:

companies, because when you just talked about, you know, sending



Janice Porter:

that video to the to nurture your clients, and I say, Be



Janice Porter:

sincere. Don't just do it like once, do it every, you know,



Janice Porter:

like I used to know this guy. Well, I still know him. He was a



Janice Porter:

client of mine with Send Out Cards, and he is an insurance



Janice Porter:

agent, and he had a rhythm and a system with his phone calls. And



Janice Porter:

he every three months, he would call me just to say hi, probably



Janice Porter:

leave a message, because I nine times out of 10, we don't answer



Janice Porter:

our phones, although I think that's coming back a bit, I



Janice Porter:

hope, because that's always showing my age. That's always my



Janice Porter:

first go to is I want to phone someone, but I do always say,



Janice Porter:

Now, is it okay to talk for a minute, or do you have a minute?



Janice Porter:

You know, if not, I'll, you know, we'll go another route,



Janice Porter:

but, but I think that, in his case, he did it on a regular



Janice Porter:

basis, not just like that one time in the year kind of thing,



Janice Porter:

and that's what makes it special to me, and better, it's



Jason Zygadlo:

so true. And shout, first of all, shout out



Jason Zygadlo:

to you. I received my thank you card well, and I got my thank



Jason Zygadlo:

you video card. Yeah. So we exchanged pleasantries, but the



Jason Zygadlo:

the card ID. It is so awesome in its own way. It's sitting on my



Jason Zygadlo:

desk. It's a constant reminder that Janice reached out in a



Jason Zygadlo:

very kind way, and it is just a neat way. The snapshot that you



Jason Zygadlo:

take from the Zoom call that we had is just a neat little touch,



Jason Zygadlo:

but what I'm thinking



Janice Porter:

of us combining the two. So when you take a



Janice Porter:

video, can you, can you upload it to somewhere like YouTube, or



Janice Porter:

somewhere where, or maybe it doesn't have to be on YouTube



Janice Porter:

where you can make a QR code of it, then that QR code can be in



Janice Porter:

a card.



Jason Zygadlo:

Interesting, I don't know the answer to that.



Jason Zygadlo:

We should, we should look into that, because that's a fantastic



Jason Zygadlo:

idea. Yeah,



Janice Porter:

so there's there, you're combining both, and



Janice Porter:

they're getting the card in real life. So they're, yes, actually



Janice Porter:

going to open it, and then they'd be curious, is, what's on



Janice Porter:

the QR code? So I could see there being some in Yeah? Be



Janice Porter:

fun.



Jason Zygadlo:

Absolutely, my answers would be peaked if there



Jason Zygadlo:

was a QR code. And I'm like, Well, what is that I got? Of



Jason Zygadlo:

course, what am I going to do? I'm going to scan it. Yeah? So,



Jason Zygadlo:

great idea. Yeah, super



Janice Porter:

cool. So I mean, lots of ways to to draw



Janice Porter:

attention to yourself, to show that you care, as I said, as



Janice Porter:

long as it's done authentically, right, absolutely, which you



Janice Porter:

did. And yeah, it was fun that we were both trying to share,



Janice Porter:

and we couldn't. We can explain it, but it's much better when



Janice Porter:

you experience it. It's 100% true.



Jason Zygadlo:

I everyone likes to get mail. I shouldn't speak



Jason Zygadlo:

for everyone, but I know I love mail. So when I see something



Jason Zygadlo:

that has my name on it, it looks like a card and not a bill.



Jason Zygadlo:

That's fun, right? So I tear open the card and I'm like, wow,



Jason Zygadlo:

this is really well, I'm



Janice Porter:

also thinking about those gatekeepers,



Janice Porter:

Gloria's in the world. I love that GLORIA The gatekeeper, and



Janice Porter:

how sending her a card and a gift to say thanks for helping



Janice Porter:

you out, then makes her love you even more when you want to go to



Janice Porter:

that you know, that manager or that business owner and say, by



Janice Porter:

the way, Gloria has some material. I said, you know,



Janice Porter:

Gloria is going to just tell, you know, so many cool things



Janice Porter:

about what a nice person you were. So there's lots of ways to



Janice Porter:

put it all together. So can you think of a business situation



Janice Porter:

where you you coach somebody else to doing something that was



Janice Porter:

a great success with this, yeah,



Jason Zygadlo:

with the videos. So, yeah, I think it's the first



Jason Zygadlo:

story that comes to mind for me. Is my my fraternity brother, who



Jason Zygadlo:

owns a painting company, and, you know, I was at the Chamber



Jason Zygadlo:

of Commerce, he's the President of the Chamber, and we were



Jason Zygadlo:

having this discussion. And, you know, I was explaining to him



Jason Zygadlo:

that sometimes the videos get pigeon holed into being more of



Jason Zygadlo:

just a white collar kind of tool, right? And so he as a



Jason Zygadlo:

painting company. And what I was explaining to him was, and



Jason Zygadlo:

coaching him was, listen, imagine if in your blue collar



Jason Zygadlo:

world, you can put a white glove touch with a personalized video.



Jason Zygadlo:

So for example, you're sending Janice a quote because she wants



Jason Zygadlo:

her house painted. Now, you know, here in the Cleveland Ohio



Jason Zygadlo:

market, there's a plethora of other painting companies. But



Jason Zygadlo:

how different would it be if I said, Hey, Janice, it's Jason,



Jason Zygadlo:

the president of the painting company. And I just wanted to



Jason Zygadlo:

say thank you for letting my team and I come into your home



Jason Zygadlo:

and evaluate what project you want. We know in this market,



Jason Zygadlo:

there's a, you know, a plethora of other painting companies.



Jason Zygadlo:

Here's the quote that you had asked for, and I could have just



Jason Zygadlo:

sent it over, but I wanted to send you a message to just say



Jason Zygadlo:

thank you, on behalf of our entire team for allowing us to



Jason Zygadlo:

provide you a quote. And we really look forward to



Jason Zygadlo:

hopefully, you know, working with you that is so different,



Jason Zygadlo:

yeah, as as it relates to just providing a quote that most of



Jason Zygadlo:

the companies that I know of in that space and beyond aren't



Jason Zygadlo:

doing that. And again, it's just a way attention is the new



Jason Zygadlo:

currency, right? I preach this, yeah, like, gotta find a way to



Jason Zygadlo:

stand out. And so that is one way for a title.



Janice Porter:

There's a title. What's that? A title for the



Janice Porter:

podcast episode? Oh,



Jason Zygadlo:

yes, attention is the new currency. And and so, I



Jason Zygadlo:

mean, at first, you know, like most people, they're, I don't



Jason Zygadlo:

know, and I'm like, Just give it a try. You have nothing to lose.



Jason Zygadlo:

And so this, this conversation was very recent, so, you know,



Jason Zygadlo:

we're scheduled to kind of speak again, so I don't have a good



Jason Zygadlo:

answer as to whether or not it was adopted and how successful



Jason Zygadlo:

it's been, or maybe it wasn't even adopted. But that, to me



Jason Zygadlo:

was, let's not just limit this to a certain. Certain audience,



Jason Zygadlo:

Oh, for sure, so versatile that it really can be used in so many



Jason Zygadlo:

different creative ways.



Janice Porter:

Well, I would take that one step further, by



Janice Porter:

the way. And if that painting company did send that video and



Janice Porter:

they, they, they didn't get the contract, okay, first, if they



Janice Porter:

didn't get the contract, sure, then they send a card or a video



Janice Porter:

that says, Thanks for giving us the opportunity. Maybe, maybe



Janice Porter:

next time, you know type of thing, we're still here. And the



Janice Porter:

other one is, if they got the contract, of course, then they



Janice Porter:

would send one saying, Thanks for your trust in us. And they



Janice Porter:

would probably send something after the job. But yeah, so I it



Janice Porter:

just makes me think of this guy that I used to know in in LA,



Janice Porter:

that he had a company that he adopted the the card system for



Janice Porter:

his company, and it was a props for the movie business he used



Janice Porter:

to be in like outside traffic cones and things that the the



Janice Porter:

movie companies had to for on location. They had to rent all



Janice Porter:

this stuff. And there were, there was a system for how they



Janice Porter:

how they did it in LA and they had a book with all the



Janice Porter:

different or, like a directory with all the different



Janice Porter:

companies. His wasn't the cheapest, it wasn't the most



Janice Porter:

expensive, but it was higher than than average. And when he



Janice Porter:

saw the card system, he said, This is great. I'll use this for



Janice Porter:

like, my direct mail. And just started to blast stuff out.



Janice Porter:

Nothing happened, and it's kind of a sideline story as well,



Janice Porter:

because nothing happened because he was sending those cards out



Janice Porter:

to get to get business. And when he finally realized, after going



Janice Porter:

and listening to our CEO and the philosophy that you want to send



Janice Porter:

out to give, not to get, the law of reciprocity will do its job,



Janice Porter:

and things will come back to you, and that's where I got the



Janice Porter:

idea about the cards that I just suggested to your client, for



Janice Porter:

example, to send if he doesn't get the job. Because my friend



Janice Porter:

changed his whole philosophy and started to send cards to say



Janice Porter:

thanks for the business. Sorry we didn't get the business,



Janice Porter:

whatever it was. And it became more heartfelt, and that's why



Janice Porter:

we're back to authenticity. We're back to being sincere,



Janice Porter:

being honest, and those things come back in the right way. It's



Jason Zygadlo:

so true. I attended a business meeting not



Jason Zygadlo:

long ago, and they said, givers, gain, oh, that's BNI. That's



Jason Zygadlo:

BNI. Yeah, it's BNI. It was a BNI meeting. And I was, I was



Jason Zygadlo:

in, I was never, I didn't even know that existed.



Janice Porter:

Oh, okay, I was in BNI for four years. It's



Janice Porter:

like, it's almost like a cult. It's like, it's, it's a great



Janice Porter:

way to learn how to network when people don't know how to



Janice Porter:

network. It's also very time consuming and a specific way of,



Janice Porter:

you know, doing business, but doing business with people, you



Janice Porter:

know, like and trust, but that's their motto. And it's funny



Janice Porter:

because it stuck with me. Yes, it would. It's it absolutely



Janice Porter:

givers gain. That's exactly what they what they and it's a great



Janice Porter:

organization. It's worldwide. You can go anywhere in the world



Janice Porter:

and find a B and I meeting, just like an a meeting. You can go



Janice Porter:

anywhere and find one. But anyway, I don't need one of



Janice Porter:

those, but I just thought I mentioned that anyway, this is



Janice Porter:

great. This is all really good. I know that we both feel the



Janice Porter:

same way about how to stand out, and we just use different tools,



Janice Porter:

but it makes sense and it it works, right? It helps people



Janice Porter:

feel comfortable about referring people as well, right? Because



Janice Porter:

you know that they'll do a good job, and therefore your



Janice Porter:

recommendation was seen in a good light. And you you know,



Janice Porter:

because for me, when I recommend or refer somebody, I gotta make



Janice Porter:

sure that the person I'm referring to meets my standards.



Janice Porter:

If I'm bringing them someone from my database, right?



Janice Porter:

Absolutely,



Jason Zygadlo:

yeah, yeah, you're putting your name on it,



Jason Zygadlo:

right, and else, yeah, it's coming back to you. So you want



Jason Zygadlo:

to make sure it's someone that you you trust, and that Exactly,



Jason Zygadlo:

yeah, absolutely.



Janice Porter:

Okay. Just a couple of quick questions before



Janice Porter:

we we wrap up and away from what we were doing. So my favorite



Janice Porter:

word is curiosity, and I just like to ask you this two part



Janice Porter:

question. Part one, do you believe curiosity is innate or



Janice Porter:

learned? And part two, what are you most curious about today?



Janice Porter:

There's no right or wrong answer. It's just your thoughts



Janice Porter:

on it.



Jason Zygadlo:

Yeah, I it's a great word, because I think it,



Jason Zygadlo:

it fuels growth and it, it reminds me you just, you know



Jason Zygadlo:

Curiosity, you have a thirst for knowledge and want more. Whether



Jason Zygadlo:

it's innate or not, is such a such a good question? Question,



Jason Zygadlo:

I knee jerk wants to say, man, it's so tough. Knee jerk tells



Jason Zygadlo:

me, no, okay, because and I don't really have a strong I



Jason Zygadlo:

guess what I'm what I'm trying in my own head to figure out is



Jason Zygadlo:

when I was a little guy, was I very curious? Because now I am.



Jason Zygadlo:

I feel like my curiosity now is far greater than I what I



Jason Zygadlo:

believe it was when I was a younger, younger person. And so



Jason Zygadlo:

wish my mom was around to validate that. But I do feel



Jason Zygadlo:

like it is certainly a thing in my, my adult life and



Jason Zygadlo:

professional life, whatever is, is certainly there. And I'm



Jason Zygadlo:

totally curious about a lot of stuff. So



Janice Porter:

curious about right now,



Jason Zygadlo:

um, I'm curious about the the election here in



Jason Zygadlo:

the United States, you know, lots, lots going on around that.



Jason Zygadlo:

I'm curious to see where, where the future kind of takes this



Jason Zygadlo:

business. It's so new and in its infancy stages that I'm



Jason Zygadlo:

exciting. Yeah, it's exciting. I'm excited about the



Jason Zygadlo:

opportunity and and, you know, to just give and help people get



Jason Zygadlo:

better and businesses get better. We just had a little



Jason Zygadlo:

one. We introduced a little guy back on September 6. So I'm



Jason Zygadlo:

curious to know he his hair right now is like a blondish but



Jason Zygadlo:

maybe a little reddish tint. So my wife and I were just talking



Jason Zygadlo:

about this, we want to know, like, does he is he going to



Jason Zygadlo:

have red hair or not? So that's just some kind of fun things



Jason Zygadlo:

that. So



Janice Porter:

I was going to say, when it comes to your



Janice Porter:

thoughts around curiosity, you I can tell you don't have kids



Janice Porter:

yet, like, you've got a newborn and and it's going to be a while



Janice Porter:

before you see, you watch. You watch whether, what's his name.



Jason Zygadlo:

He's a junior, Jason. He's going by Jay,



Janice Porter:

yeah. See how, see if he's curious, and how



Janice Porter:

curious he is. Because I'll tell you, it's really interesting



Janice Porter:

watching children, I think, and I was a teacher, so you can see



Janice Porter:

it. They're not all the same, but it's just, it's a fun place



Janice Porter:

to be to think about curiosity. So thank you for your question



Janice Porter:

on it. Yeah. And last question, sort of two parts too, is what



Janice Porter:

business advice would you like to leave with my audience? And



Janice Porter:

then secondly, where can they find you? And I will put it in



Janice Porter:

the show notes.



Jason Zygadlo:

Sure. So I would, I would like to leave the the



Jason Zygadlo:

message that, you know, being different and being memorable is



Jason Zygadlo:

is so important that sometimes better isn't necessarily better.



Jason Zygadlo:

Being different can be better and and that, you know, look for



Jason Zygadlo:

different ways to stand out and and be different. Because that,



Jason Zygadlo:

again, I think there's some curiosity. I'm



Janice Porter:

sorry. I'm just I'm laughing because I just



Janice Porter:

thought of an old, an old, a former president of a company I



Janice Porter:

used to work for many years ago, and then he retired, and he went



Janice Porter:

out on his own as an entrepreneur, and he wrote a



Janice Porter:

book, and the book is called, be different or be dead.



Jason Zygadlo:

Oh, yeah, right. Pretty bold, yeah, yeah. So,



Jason Zygadlo:

yeah, you know the and again, I think the personalized videos,



Jason Zygadlo:

if it's, if it's something that's piqued your interest, you



Jason Zygadlo:

know, certainly look into it. I think that, you know, I took a



Jason Zygadlo:

course on it myself to learn how to do it. Shout out to my friend



Jason Zygadlo:

Matthew Ray Scott, who really taught me how to use these



Jason Zygadlo:

effectively. But, you know, just and I said it earlier, right?



Jason Zygadlo:

You have to be comfortable being uncomfortable. You know, comfort



Jason Zygadlo:

is the enemy of growth. And if you're not happy with where



Jason Zygadlo:

you're at, then consider looking at doing things a little bit



Jason Zygadlo:

differently. And that's what I did early on in my career, when



Jason Zygadlo:

I was trying to get to where I wanted to go professionally. And



Jason Zygadlo:

I think that any any business or any professional can can adopt



Jason Zygadlo:

those same tactics and strategies perfect,



Janice Porter:

and they can find you@build.your.own.brand.com



Jason Zygadlo:

correct? So, actually, so the website is www,



Jason Zygadlo:

dot career coach, oh, b, y, O, b.com, as career coach, build



Jason Zygadlo:

your own brand, not bring your own beer, yeah, I need to make



Jason Zygadlo:

that clear. Www, dot career coach, byob.com and then



Jason Zygadlo:

certainly on LinkedIn. I love meeting new people and making



Jason Zygadlo:

new friends, so feel free to connect with me. My last name,



Jason Zygadlo:

as Janice said earlier, is Z, Gad low, Z, Y makes me just



Jason Zygadlo:

about last in every single thing I do. I. So maybe if you type in



Jason Zygadlo:

Jason's EY, I probably will pop up because I'm probably dead



Jason Zygadlo:

last in the LinkedIn database. Well, thank



Janice Porter:

you again, Jason, for being here. You gave some



Janice Porter:

great food for thought, for people and for people to get out



Janice Porter:

of their comfort zone. Do a little video show up differently



Janice Porter:

and not be dead. No, I don't know why I said that anyway,



Janice Porter:

thank you. Thank you again. And to my audience, if you like what



Janice Porter:

you heard, please let us know, and remember to stay connected



Janice Porter:

and be remembered.



Jason Zygadlo:

Thanks for having me. Thank



Janice Porter:

you. You're welcome.